Sr. Systems Engineer

Sr. Systems EngineerReports to: Sr. Manager IT ServicesSupervises: NoneLocation: Evergreen Goodwill Administration - Hybrid 3 days required in officeBand: $85000 $90000Position SummaryEvergreen Goodwill is seeking a Sr. Systems Engineer to own how technology works across our 26 locations the infrastructure the store technology and the service model that keeps 2000 people is the senior technical seat on our systems engineering team. You will own a domain rather than a queue: the coverage model for how we support locations the standards for how systems get built and maintained the lifecycle of the technology in our stores and the architecture decisions inside your scope. When something in that domain breaks at scale it is are in the middle of significant infrastructure modernization virtualization platform migration identity rollout endpoint modernization and a point-of-sale replacement touching every store. You will be designing and building that not inheriting it will also raise the technical bar on this team. Our systems engineers are strong operators; we need someone who sets the standard they work to reviews their designs and develops them toward this your authority sits. You decide within the domain you own how systems are designed what the coverage model is what correctly built means for store technology. Standards that span the whole technology estate sit with our Enterprise Solutions Architect and you are a peer in shaping them. Inside your domain the calls are ResponsibilitiesDomain ownershipOwn the architecture for a domain of the infrastructure estate some combination of server and virtualization platform identity and access network endpoint fleet and store technologyOwn the service and field coverage model across 26 locations: how work gets routed what response looks like and what we staff forOwn the store technology lifecycle standards refresh planning deployment and retirementOwn reliability for the systems in your domain including incident command when something significant breaksStandards and engineering practiceSet the build configuration and operational standards the systems team works to. Write them downReview designs and significant changes before they reach productionDefine what production-ready means for infrastructure work and hold work to itWork within enterprise architecture and change management standards and help shape themInfrastructure and modernizationLead infrastructure projects: virtualization migration identity rollout endpoint modernization store technology deploymentDesign and build hands-on. This is not a review-only roleAutomate at the level of the environment not just your own tasks configuration management provisioning and infrastructure-as-code where it earns its placeSecurity and resilienceOwn security posture within your domain: patching discipline access model hardening standards and vulnerability responseOwn backup restore verification and disaster recovery testing. Prove the restores workVendor and asset managementManage vendor relationships for platforms and hardware in your domain including evaluation and selection inputOwn asset standards and lifecycle planning and the budget input that follows from themMultiplicationRaise the capability of the systems engineering team through review standards and teachingMentor Level I and II engineers and be explicit with them about what reaching the next level requiresDocument your work so someone else can carry itJob-Specific Qualifications8 years in systems engineering infrastructure engineering or systems administration with demonstrated ownership of a domain rather than a task queueDeep Windows Server and directory services experience: Active Directory Group Policy DNS DHCP certificates and the failure modes of eachStrong virtualization experience VMware Proxmox or Hyper-V including design build and migration not only operationStrong networking: VLANs routing firewalls VPN and multi-site connectivity designIdentity and access architecture experience: SSO MFA conditional access and access lifecycleAutomation and scripting at a level that changes how the environment is managed PowerShell Bash Python or configuration management toolingDemonstrated experience setting technical standards that other engineers followedExperience owning infrastructure across multiple physical sitesExperience owning security posture: patching hardening access and vulnerability responseClear written communication. You will write standards other people have to follow and explain a constraint to a non-technical audienceOther / Preferred QualificationsRetail logistics warehousing or another environment with distributed physical sites and frontline staffPoint-of-sale payment or PCI-scoped infrastructure experienceLinux administration Proxmox VE KVM or ZFS/Ceph storageInfrastructure-as-code Terraform Ansible or similar in production useExperience designing a field service or site support model not only working inside oneExperience leading an infrastructure migration end to endMentoring or technical leadership of less experienced engineersNonprofit public sector or mission-driven experienceWhat we are deliberately not asking forPeople management experience. No direct reports. This is a senior individual contributor seat and the ladder continues above itSpecific vendor certifications. Platforms in our current environment are examples not requirements we are replacing several of themGrowthThis is Level III on the systems engineering ladder. The level above it is Architect which is a band rather than a single seat a Sr. Engineer who grows into architectural scope is promoted into it rather than waiting for a seat to EducationBachelors degree in computer science information technology or a related field or equivalent professional experience. Demonstrated work carries more weight than Years of Relevant Experience8 years.