Sr Student Program Specialist

Position Introduction:

The Office of the Registrar serves as the central hub for academic administration at OU. The office maintains the integrity accuracy and confidentiality of all student academic records and provides essential services such as course registration degree navigation classroom scheduling academic calendar coordination transcript evaluation diploma production and FERPA compliance that support students faculty and academic units across the institution. We seek individuals who exhibit integrity care intentionality and innovation.

Scope of Position/Essential Duties:

• Responsible for evaluating and posting transfer and prior learning credit as part of the Transcript Evaluation team. This role directly supports OU Online admissions requiring speed accuracy and clear communication skills.
• Perform office duties in support of the Transcript Evaluation team and the Registrars Office.
• Maintain files indicating student progress letters of recommendations transcripts etc. as required.
• Contribute daily to a collaborative positive and supportive work environment.
• Follow all FERPA guidelines.
• Identify problems improvements and errors to proactively raise these to the attention of appropriate management and propose solutions.
• Provide clear and concise answers to student faculty staff and third-party questions related to transcript evaluation through the
• Transcript Evaluation email and department phone.
• Perform Credential Evaluation and post transfer coursework for all incoming degree-seeking and current domestic and international students to include exercising judgment to determine course equivalencies.
• Perform Credential Evaluation and post credits for prior learning.
• Assist colleges and departments in determining course evaluations and equivalencies.
• Assist the Admissions and Recruitment Team and the Transcript Evaluation Team with processing transfer transcripts for new degree-seeking transfer students as well as current OU students.
• Act as primary point of contact for undergraduate OU Online students transcript processing.
• Serve as ancillary support to the Senior Credential Evaluation Coordinator with Study Abroad credit evaluation.
• Consult with Senior Credential Evaluation Coordinator and Assistant Registrar as needed.
• Performs various duties as needed to successfully fulfill the function of the position.

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Required Education and Experience:

• High School diploma or GED.
• 12 months of office/clerical experience.

Department Preferences:

• Prior work experience at a university.
• OU experience as employee and/or student.