Sr SQ Mgr Proactive Supplier Development
West Chester, OH - USA
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Supplier QualityJob Category:
ProfessionalAll Job Posting Locations:
Palm Beach Gardens Florida United States of America Raynham Massachusetts United States of America Ringaskiddy Cork Ireland Warsaw Indiana United States of America West Chester Pennsylvania United States of America Zuchwil SwitzerlandJob Description:
Senior Manager Supplier Development & Performance Management
Job Position Summary
The Senior Manager Supplier Development & Performance Management is a central DePuy Synthes-level individual contributor within the Supplier Quality organization. This role provides strategic and technical leadership for supplier development supplier performance management and proactive risk reduction across the medical device supply base.
The position establishes and deploys a consistent risk-based framework for identifying supplier capability gaps prioritizing development opportunities monitoring performance and driving sustainable improvement. Working through influence in a complex matrix organization the Senior Manager partners with Supplier Quality Procurement Supply Chain Manufacturing Engineering Regulatory Quality Systems and business leaders to strengthen supplier capability improve product quality and supply reliability and protect patients and customers.
This role does not have direct reports but leads cross-functional teams supplier improvement initiatives and DePuy Synthes wide programs through technical credibility data-driven decision-making and effective stakeholder engagement.
Duties & Responsibilities
Supplier Development Strategy and Program Leadership
- Develop and maintain the Depuy Synthes supplier development and performance management strategy governance model standard work tools and deployment roadmap.
- Establish risk-based criteria for supplier segmentation capability assessment development prioritization and intervention.
- Translate business quality compliance product and supply risks into targeted supplier development plans.
- Lead deployment of proactive supplier development methods including technical assessments process maturity reviews robust process evaluations capability improvement quality culture development and supplier training.
- Create scalable playbooks templates training materials and best practices that enable consistent execution across business units regions and supplier categories.
- Serve as the subject matter expert for supplier development supplier performance management and proactive supplier quality improvement.
Supplier Performance Management
- Define and maintain supplier development & performance measures scorecards dashboards governance routines and escalation criteria.
- Analyze supplier data to identify adverse trends systemic risks recurring failure modes and opportunities for early intervention.
- Facilitate periodic supplier performance reviews with Quality Procurement Supply Chain Operations and other stakeholders.
- Provide clear fact-based recommendations regarding supplier development escalation recovery sourcing or risk-mitigation actions.
- Establish effectiveness measures to confirm that supplier improvement actions deliver sustained results.
- Present supplier performance trends risks decisions and improvement progress to senior leadership and governance forums.
- Promote integration of quality delivery service technical capability compliance and business continuity considerations into supplier performance decisions.
Supplier Improvement and Risk Reduction
- Lead complex high-impact supplier development and recovery initiatives involving quality compliance manufacturing capacity delivery or business continuity risk.
- Partner with suppliers to identify root causes improve process controls strengthen quality systems and increase manufacturing capability.
- Guide the development and execution of supplier quality improvement plans including clear actions owners milestones success measures and escalation paths.
- Apply structured problem-solving Lean Six Sigma statistical and risk-management methods to improve supplier performance.
- Provide technical guidance for process capability process validation control plans critical-to-quality characteristics measurement systems statistical process control defect prevention and change management.
- Monitor improvement-plan execution and verify the effectiveness and sustainability of corrective and preventive actions.
- Elevate significant supplier quality compliance product patient or supply risks through established governance processes.
Quality and Regulatory Compliance
- Ensure supplier development and performance management activities comply with applicable company requirements quality agreements purchasing controls and supplier quality procedures.
- Maintain working knowledge of medical device quality-system and regulatory requirements including 21 CFR Part 820 Quality Management System Regulation ISO 13485 EU Medical Device Regulation and other applicable global requirements.
- Support inspection readiness and provide supplier performance risk and development evidence during internal audits regulatory inspections and notified-body assessments.
- Partner with Regulatory Compliance Quality Systems Supplier Auditing and business quality teams to address supplier-related observations and emerging requirements.
- Promote consistent application of supplier risk management throughout supplier selection qualification monitoring development change control and disengagement.
Cross-Functional and Supplier Leadership
- Build effective partnerships with Supplier Quality Procurement Supply Chain Manufacturing Engineering Research and Development Regulatory Affairs and Quality Systems.
- Influence senior stakeholders and supplier executives to align priorities resources timelines and accountability for improvement.
- Lead cross-functional teams without direct authority and create clarity in complex or ambiguous situations.
- Serve as a quality partner in strategic sourcing network optimization new-product introduction product or process transfer and supplier-change initiatives.
- Coach supplier quality professionals and cross-functional partners in supplier development and performance management methods.
- Promote knowledge sharing standardization and replication of successful supplier improvements across the enterprise.
Continuous Improvement and Digital Enablement
- Continuously improve supplier development and performance management processes based on business needs regulatory expectations lessons learned and external best practices.
- Partner with analytics and digital teams to improve data quality reporting predictive risk identification and decision support.
- Establish a knowledge-management approach for supplier development outcomes leading practices and reusable improvement solutions.
- Identify opportunities to simplify governance eliminate non-value-added activity and improve the speed and effectiveness of supplier interventions.
- Track program outcomes including quality improvement risk reduction defect prevention supply continuity cost avoidance and capability maturity.
General Responsibilities
- Communicate business-related issues risks and opportunities to the appropriate management level.
- Ensure personal compliance with all applicable company policies procedures and environmental health and safety requirements.
- Exercise independent judgment within established policies and elevate matters that may affect patient safety product quality regulatory compliance or continuity of supply.
- Perform other responsibilities assigned based on business needs.
Experience & Education
Required
- Bachelors degree in Engineering Science Quality Manufacturing Supply Chain or a related technical discipline.
- Minimum of 10 years of progressive experience in Quality Supplier Quality Manufacturing Engineering or Supply Chain within the medical device pharmaceutical combination-product or another highly regulated industry.
- Minimum of 5 years of experience in supplier quality supplier development supplier performance management external manufacturing or a closely related discipline.
- Demonstrated experience leading complex cross-functional initiatives through influence rather than direct reporting authority.
- Experience developing and implementing supplier improvement plans and verifying sustainable results.
- Working knowledge of medical device quality systems purchasing controls supplier controls risk management process validation and applicable regulatory requirements.
- Experience using data metrics and statistical methods to identify trends prioritize risks and support decisions.
- Experience communicating with senior leaders and supplier executives.
Preferred
- Masters degree in Engineering Business Administration Quality Supply Chain or a related field.
- Experience operating in a global matrixed medical device organization.
- Experience establishing an enterprise or multi-site supplier development or performance management program.
- Experience supporting regulatory inspections notified-body audits or supplier-related compliance assessments.
- Experience with new-product introduction product or process transfer network optimization or external manufacturing.
- Lean Six Sigma Green Belt or Black Belt certification.
- ASQ Certified Quality Engineer Certified Manager of Quality/Organizational Excellence Certified Quality Auditor or equivalent certification.
- Project Management Professional certification or equivalent project/program management training.
Required Knowledge Skills & Abilities
- Strong knowledge of supplier quality management supplier lifecycle controls supplier risk management and performance governance.
- Strong understanding of 21 CFR Part 820 Quality Management System Regulation ISO 13485 EU Medical Device Regulation and applicable current good manufacturing practices.
- Demonstrated capability in root-cause analysis corrective action process capability statistical process control process validation measurement systems analysis control plans and risk-management methods.
- Ability to translate complex data and technical issues into clear business implications and actionable recommendations.
- Strong strategic thinking program leadership project management and change-management skills.
- Exceptional influencing facilitation negotiation and stakeholder-management skills.
- Ability to establish credibility with technical experts senior leaders and supplier executives.
- Strong written verbal and presentation skills.
- Ability to manage multiple priorities operate independently and make sound decisions in a fast-paced global environment.
- High level of integrity judgment accountability and commitment to patient safety product quality and compliance.
- Financial and business acumen sufficient to evaluate investments prioritize resources and articulate the value of supplier improvement activities.
Required Skills:
Preferred Skills:
Compliance Management Consulting Cross-Functional Collaboration Mentorship Organizing Performance Measurement Product Testing Quality Control (QC) Quality Management Systems (QMS) Quality Standards Quality Validation Relationship Building Stakeholder Management Standard Operating Procedure (SOP) Technical Credibility Vendor SelectionThe anticipated base pay range for this position is :
$122000.00 - $212750.00Additional Description for Pay Transparency:
Required Experience:
Manager
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more