Sr. Software Development Manager Production Engineering, Kiro

Are you passionate about operational excellence service lifecycle management and building high-performing engineering teams Were looking for a **Senior Software Development Manager (SSDM)** to lead our newly formed **Production Engineering** team within the Developer AI Experience (DAE) organization supporting Kiro.

The Production Engineering team is responsible for assuming ownership of KTLO (Keep The Lights On) services that are critical to customers but fall outside of Kiros core product offering. As the SSDM you will serve as the GM delegate for this teamdriving product decisions on whether to maintain sunset transfer or decommission services setting operational standards and ensuring continued customer excellence while minimizing disruption to Kiros innovation velocity.

This is a unique leadership opportunity to build a team from the ground up define its operating model and leverage AI-powered tooling (including AWS Ops Agent) to reimagine how sustaining engineering is done at Amazon.

Key job responsibilities
- **Strategic Service Ownership:** Evaluate a portfolio of inherited KTLO services and determine the path forward for eachshutdown transfer to consuming teams sunset via the Walkman deprecation process or long-term maintenance.

- **Team Leadership:** Lead a team of 10 SDEs and an SDM setting vision operational standards and a culture of ownership and continuous improvement.

- **Operational Excellence:** Maintain all services at or above AWS operational standards including on-call support incident response software updates and AWS Campaign compliance.

- **Transition Management:** Drive a structured ownership transition from existing feature teams through knowledge transfer shared ownership and full independence phases.

- **Cost Optimization:** Reduce overall operational load by leveraging AI tools to automate operations and minimize maintenance burden.

- **Stakeholder Management:** Partner with Kiro leadership feature teams and dependent service consumers to negotiate service transitions deprecation timelines and ownership transfers.

- **Risk Mitigation:** Manage complex service transitions (MPS RTS Maestro) with careful sequencing to avoid customer impact ensuring services are transitioned only after traffic offboarding is complete.

- **Talent Development & Retention:** Create an engaging team environment despite the sustaining engineering mission by fostering innovation through AI adoption automation and professional growth opportunities.

About the team
Diverse Experiences
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Inclusive Team Culture
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Mentorship & Career Growth
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Work/Life Balance
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- 10 years of engineering experience
- 5 years of engineering team management experience
- 10 years of planning designing developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs projects and development teams in an Agile environment
- Bachelors degree in Computer Science Engineering a related technical field or equivalent
- Experience hiring developing and promoting engineering talent
- Experience managing teams of 10 engineers across multiple workstreams
- Track record of building and operating large-scale distributed systems in a production environment
- Experience with service lifecycle management including deprecation migration and operational rundown of legacy systems
- Strong technical judgment to make build vs. buy vs. sunset decisions across a portfolio of services

- Experience partnering with product and program management teams
- Experience designing and developing large scale high-traffic applications
- Masters degree in computer science computer engineering or related field or PhD
- Knowledge of AWS services
- Experience in crisis management and response or equivalent
- Experience in Developer Tools IDE/Cloud Development or AI/ML infrastructure domains
- Experience leading organizational transitions team mergers or service ownership transfers at scale
- Track record of leveraging AI/automation tooling to reduce operational burden
- Demonstrated ability to manage ambiguity and drive clarity across multiple stakeholder groups with competing priorities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 220100.00 - 297700.00 USD annually