Sr Site Reliability Engineer, Retail and Marcom Engineering

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale Imagine what you could do and Marcom Engineering an ISu0026T team builds and operates the systems and experiences that connect Apples products with its customers. The team owns the technology behind both Apples online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

As a Sr Site Reliability Engineer you will be a technical leader driving reliability availability and scalability across infrastructure storage and cloud platforms that power interactive marketing experiences around the globe. You will independently own critical systems end-to-end set technical direction for reliability practices across the team and raise the bar for engineering rigor.

Independently architect and own highly available resilient systems across infrastructure storage and cloud platformsnSet technical direction for reliability engineering practices across the team on-call strategy incident response process and service-level objectivesnDrive capacity and scalability planning proactively load testing and forecasting not just reactive dashboard-watchingnOwn major incident response and postmortems for critical production systems driving root-cause fixes rather than one-off patchesnDesign and evolve infrastructure-as-code and automation standards used across the teamnAdminister and scale critical database and storage systems at production scalenMentor engineers review designs and raise the technical rigor bar across the teamnPartner with engineering product and other cross-functional teams to embed reliability scalability and observability requirements into the development lifecyclenEvaluate and introduce new tools and platforms to improve reliability and team velocity

5 years of hands-on experience as a systems storage or cloud engineer including technical ownership of production systems at scalenKnowledge of Linux (OEL RHEL CentOS) utilities and internalsnExpertise in version control (Git) and automated build/test systems (Jenkins Vagrant)nExpertise in Kubernetes platform experience on-premise or cloudnExperience with at least one major cloud infrastructure platform including architecture-level decisionsnHands on experience with storage platforms (NetApp Isilon object storage) at scalenHands on experience in configuration management (Puppet Ansible)nHands-on experience with enterprise-grade x86-based hardware platformsnAutomation skills in Python or GonKnowledge of basic networking internet and web technologies including IPv4/IPv6 DNS HTTP HTML CSS JS etc. and hands on experience debugging web applications at the network/protocol level

Experience building or scaling an internal platform/tooling adopted broadly across infrastructure teamsnBackground supporting high-traffic consumer-facing web platformsnExperience mentoring or leading a small team of SREs even without formal management authority influencing technical direction across teamsnProven ability to independently drive a reliability initiative from design through production and long-term ownershipnExcellent verbal and written communication skills able to articulate document and otherwise communicate technical concepts/details to both technical and non-technical audiencesnPractical experience with GitOps infrastructure automationnDeep experience with multi-platform cloud and on-premise applications at scale particularly with AWS and/or AlicloudnExperience migrating bare metal/virtualized applications and infrastructure to containerized cloud deploymentsnExperience building web applications and services at scale in GonExperience with large-scale systems performance tuning replication failover as part of an SRE rolenExperience with security hardening of production infrastructure at scale