Sr. Risk Manager, Sales Abuse, Sales Abuse Prevention
Job Summary
The Catalog Abuse Prevention team designs and implements policies tools and technology innovations to protect the integrity of Amazons product catalog. We are looking for an experienced motivated Senior Risk Manager with a background in risk management digital fraud compliance or cyber investigations who also has advanced data analysis skills (SQL Data Science) to manage critical and high-impact projects.
The Senior Risk Manager role for Catalog Abuse is responsible for discovery and risk mining of new and emerging abuse patterns within Amazons product catalog ecosystem. As the Senior Risk Manager over this space youll partner with our team of engineers applied scientists data scientists and business intelligence engineers to mitigate risks and vulnerabilities across our catalog experiences. You will lead the identification and analysis of emerging abuse patterns manage executive escalations and ensure compliance with regulatory requirements. You will be responsible for data mining for emerging abuse patterns in our catalogs extensive datasets and should have advanced data analysis skills (SQL). Your role will ultimately help us ensure that customers have access to accurate and authentic product information and that brand owners and selling partners using Amazon can trust the integrity of our catalog.
Successful candidates will have a keen ability to distill insights from data analysis and internal escalations and form comprehensive mitigation strategies to address identified risks. They will be able to translate these insights into effective prevention mechanisms and improve catalog quality outcomes. They will thrive in an environment with lots of opportunity to invent new approaches while moving fast and learning from prior investigations. They should be comfortable working in a collaborative creative analytical and fast-paced environment and interacting with senior leaders technical software development teams legal and compliance teams and business intelligence teams.
Key job responsibilities
Lead complex investigations to identify and analyze new catalog abuse patterns using large-scale data analysis
Develop and implement comprehensive risk mitigation strategies partnering with engineering science and product teams to build technical solutions
Own end-to-end management of high-priority and executive escalations including root cause analysis and response coordination
Manage regulatory compliance documentation and Competition and Markets Authority (CMA) reporting requirements
Leverage AI to scale detection and enforcement
Design and implement process improvements for abuse detection and mitigation including creation of metrics and dashboards to track program effectiveness
Create deep-dive analyses and executive-level documentation summarizing findings and recommendations
Identify policy gaps and propose solutions to address emerging abuse patterns
Build and maintain strong partnerships with key stakeholders across the organization
Monitor and analyze emerging trends in e-commerce that could impact catalog integrity
A day in the life
This role partners with Product Engineering Science and BI teams to investigate and mitigate catalog abuse. Youll analyze data to identify emerging abuse patterns manage executive escalations and coordinate global responses. Daily activities include SQL analysis reviewing abuse reports stakeholder meetings and preparing executive communications.
Key stakeholders include Catalog Integrity Tech Brand Registry Retail/Category teams ASCS and Legal/Compliance. Customers are both internal (Amazon business teams) and external (brands sellers and end customers) and youll focus on preventing abuse that compromises catalog integrity such as inconsistent variation review aggregation miscategorization inappropriate claims and other forms of listing data manipulation.
About the team
The Catalog Abuse team safeguards the integrity of Amazons product catalog ensuring customers can make informed purchasing decisions based on accurate product information. Our mission is to detect prevent and mitigate abuse that compromises catalog quality and trust. Were a data-driven team that combines technical expertise with investigative skills to protect millions of product listings globally.
Our culture emphasizes innovation collaboration and rapid problem-solving. Team members are empowered to experiment with new approaches while working closely with tech and business partners to build scalable solutions that maintain catalog trust.
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelors degree or equivalent
- 6 years of compliance audit or risk management experience
- Knowledge of SQL at the intermediate level
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Masters degree or equivalent
- Experience with AI/ML technologies
- Experience in data analysis and leveraging analytics to make decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 121200.00 - 163900.00 USD annually
Required Experience:
Manager
About Company
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