Sr. Quality Engineer, Amazon Leo

Have you ever wanted to be part of a team who is building industry changing technology Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency high-speed broadband network connectivity to unserved and underserved communities around the world.

We are looking for a Sr. Quality Engineer who will own the end-to-end non-conformance (QN) lifecycle for PCB and mechanical part receiving inspection from identification and immediate containment through disposition root cause corrective action and verified closure driving resolution at the speed and scale required to protect satellite production schedules.

This role carries direct disposition authority for nonconforming material (scrap rework no defect) and collaborates with Engineering and Manufacturing on elevated dispositions (Use-As-Is Repair) through the Material Review Board process. Beyond resolving individual QNs this engineer will drive supplier quality improvement by leading containment corrective action and collaborative engagement with suppliers to strengthen their detection and prevention capabilities ensuring nonconforming material does not reach the production floor and that systemic issues are resolved at the source. On the preventive side this role will develop systemic process improvements (including inspection criteria refinement pre-approved disposition development and supplier qualification strategies) to reduce non-conformance recurrence and improve receiving throughput.

The ideal candidate is a systems thinker with excellent analytical abilities strong technical skills in non-conformance management and SAP QM effective written and verbal communication and most importantly a passion for driving rapid defect resolution while building the mechanisms that prevent issues from recurring delivering mission-critical hardware to the production line on time and at the highest quality standards.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
Non-Conformance Lifecycle Management

- Own the end-to-end QN lifecycle in SAP from identification containment root cause investigation disposition execution through verified closure
- Exercise direct disposition authority (scrap rework no defect) and drive elevated dispositions (Use-As-Is Repair) through the Material Review Board with cross-functional engineering partners
- Develop and document root cause corrective actions using structured methodologies (8D 5-Why Fishbone) ensuring corrective actions address systemic causes not just symptoms
- Manage non-conformance backlog and cycle times to meet SLA compliance targets prioritizing based on production impact and material criticality
- Track and drive resolution of aged nonconforming material to prevent accumulation in quality hold status
Supplier Quality Improvement

- Lead containment and corrective action activities with suppliers when receiving inspection identifies nonconforming material
- Collaborate directly with suppliers to strengthen their outgoing quality detection methods and process controls to prevent recurrence at the source
Initiate and manage Supplier Corrective Action
- Requests (SCARs) and track supplier response effectiveness
- Partner with Supplier Quality Engineering to escalate systemic supplier performance issues and inform supplier development strategies

Data Analysis and Metrics Ownership

- Own and report receiving quality KPIs including Defects Per Unit SLA Compliance First Pass Yield and Cycle Time through weekly and monthly business reviews
- Perform trend analysis and Pareto of NC data to identify top contributing suppliers defect categories and repeat failure modes
- Translate NC data into actionable insights for leadership engineering and supply chain stakeholders
- Monitor and communicate path-to-green when metrics fall below targets

Process Improvement and Prevention

- Develop systemic process improvements to reduce non-conformance volume and improve receiving throughput
- Refine inspection criteria and acceptance standards based on NC trend data and engineering feedback
- Develop pre-approved dispositions for known recurring conditions to accelerate NC cycle time
- Build supplier qualification strategies (reduced inspection skip-lot source inspection qualification) based on demonstrated supplier performance
- Support New Product Introduction (NPI) from a receiving quality perspective ensuring inspection readiness for new or changed parts

Cross-Functional Collaboration

- Serve as the primary quality representative for receiving inspection non-conformances
- Work directly with Receiving Inspection Supplier Quality Design Engineering Manufacturing Engineering and Supply Chain teams to resolve non-conformances
- Provide quality engineering support to inspectors on defect identification acceptance criteria interpretation and NC documentation standards
- Collaborate with fellow MQEs and PSQEs to share learnings and improve mechanisms across the business
- Communicate and present quality status risks and improvement plans to leadership

Systems and Compliance

- Serve as subject matter expert for SAP QM as it relates to receiving inspection non-conformance workflows and quality record management
- Ensure NC processes comply with AS9100 quality management system requirements
- Develop and maintain NC categorization standards to ensure consistent defect coding and accurate reporting
- Perform audit activities to verify NC process compliance and closure effectiveness

About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

At Amazon our mission is to be the most customer-centric company on Earth. To get there we need exceptionally talented bright and driven people. Were dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship.


- Bachelors degree in Engineering Quality or related technical discipline
- 5 years of experience in quality engineering manufacturing quality or supplier quality within automotive medical aerospace defense or high-reliability hardware production
- Experience managing non-conformances through the full lifecycle (identification investigation disposition corrective action closure)
- Experience with Material Review Board processes and material disposition decisions
- Experience with root cause analysis methodologies (8D 5-Why Fishbone or equivalent)
- Experience with quality management systems (ISO 9001 AS9100 or equivalent)

- 8 years of experience in quality engineering manufacturing quality or supplier quality within automotive medical aerospace defense or high-reliability hardware production
- Experience with SAP QM module (Quality Notifications inspection lots material status management)
- Knowledge of electronics and harness inspection standards (IPC-A-600 IPC-A-610 J-STD-001 IPC/WHMA-A-620)
- Knowledge of mechanical and material acceptance standards (ASTM AMS AS9102) for machined parts panels and COTS hardware
- GD&T proficiency per ASME Y14.5 for mechanical part disposition decisions
- ASQ Certified Quality Engineer (CQE) or equivalent professional certification
- Lean Six Sigma Green Belt or Black Belt certification
- Experience in satellite launch vehicle or aerospace production environments
- Experience developing or improving non-conformance management systems at scale (high volume multiple product lines)
- Familiarity with APQP tools (PFMEA Control Plans MSA SPC)
- Experience with statistical analysis and data visualization tools for quality metrics reporting
- Strong understanding of supply chain dynamics and supplier development practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Everett - 137300.00 - 185700.00 USD annually