Sr. Project Director

The Senior Program/Project Director is accountable for the successful delivery of one of the organizations largest and most strategically critical customer programs typically ranging from $250M to $500M in scope. This role owns overall program success including customer trust operational execution financial performance margin protection risk management and long-term growth credibility.

Serving as the primary face to the customer after kickoff this leader partners closely with Sales Commercial Solution Development Finance Legal and Operations to strengthen the broader customer relationship and ensure alignment from pursuit through delivery. While some pre-award decisions may already be established for the program this role has full lifecycle ownershipfrom solution shaping and customer commitments through execution commissioning closeout and lessons learned.

This role requires a leader who can operate at both strategic and execution levelsbuilding executive customer relationships driving daily accountability removing barriers managing escalations and providing program leadership and oversight to assigned Senior Project Managers and cross-functional teams. The role is critical to establishing the organizations credibility as a trusted partner for enterprise-scale mission-critical customer programs.

Career Development

Competitive Compensation and Benefits

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Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The base pay range for this role is estimated to be $153000 - 224400 at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills.

Key Responsibilities:

Enterprise Program Leadership:

• Lead the planning governance execution and delivery of a single enterprise-scale customer project ranging from $250M to $500M in total scope.
• Influence the program across the full lifecycle including pre-award solution shaping scope definition risk identification pricing assumptions customer commitments execution planning delivery commissioning closeout and lessons learned.
• Serve as the senior accountable project leader for overall program success including scope schedule budget quality safety customer satisfaction commercial outcomes and margin protection.
• Balance executive-level oversight with hands-on involvement in execution details issue resolution change control and daily/weekly program management cadence.

Complex Project Execution & Governance:

• Establish disciplined program governance including executive steering routines customer governance escalation paths decision forums and clear accountability across workstreams.
• Direct integrated program planning including schedules work breakdown structures resource plans budget forecasts risk registers dependency maps and recovery plans.
• Drive hands-on execution by proactively resolving risks constraints scope changes contractual issues customer conflicts and delivery gaps while providing oversight and escalation support to assigned Senior Project Managers.

Customer & Executive Stakeholder Management:

• Serve as the primary customer-facing leader after kickoff building trusted relationships with senior operations supply chain technology finance procurement and C-suite stakeholders.
• Represent the organization in customer meetings executive business reviews steering committees negotiations escalations and strategic alignment discussions.
• Align stakeholders across the full value chain and influence decisions through credibility business acumen data-driven analysis executive presence and clear communication under pressure.

Commercial Financial & Risk Ownership:

• Own program-level financial performance including budget management forecasting margin protection cash flow awareness change order discipline financial risk mitigation and executive-level reporting.
• Partner with commercial legal procurement and leadership teams to support contract interpretation claims prevention change management vendor performance and customer negotiations.
• Develop mitigation and recovery strategies for schedule slippage cost pressure resource constraints supplier risk technical issues and customer-driven scope changes.

Continuous Improvement & Organizational Capability:

• Capture lessons learned from enterprise-scale programs and translate them into improved governance delivery models tools templates and operating standards.
• Strengthen project management capability by coaching project leaders reinforcing best practices and modeling the leadership behaviors required for complex customer delivery.

Skills & Capabilities:

• Executive presence with the credibility to engage customer executives internal senior leadership steering committees and board-level stakeholders.

• Proven ability to lead enterprise-scale high-value multi-year programs with significant operational financial technical and customer complexity.

• Strong hands-on project leadership with the ability to move seamlessly between strategic decision-making and detailed execution management.

• Commercial acumen and financial discipline including budget ownership forecasting margin protection change order management cash flow awareness and ROI focus.

• Advanced stakeholder management negotiation conflict resolution and influence skills across customers suppliers partners project teams and senior leaders.

• Ability to lead through ambiguity pressure competing priorities and high customer expectations while maintaining focus accountability and delivery discipline.

• Deep understanding of program governance risk management issue resolution change management executive escalation and decision-making processes with the ability to hold Senior Project Managers and workstream leaders accountable for results.
• Strong technical and operational orientation including an understanding of complex automation material handling software controls installation commissioning service considerations and the tools required to manage large cross-functional programs.

Experience & Education:

• Minimum of 15 years of progressive project program or delivery leadership experience including large-scale complex customer programs.
• Proven track record leading enterprise-scale programs of $250M; experience with $500M multi-site or multi-year engagements strongly preferred.
• Demonstrated success managing executive-level customer relationships including senior operational procurement finance technology and C-suite stakeholders.
• Experience leading Senior Project Managers cross-functional teams vendors subcontractors and matrixed workstreams in complex delivery environments.
• Bachelors degree in a relevant field (e.g. Project Management Business Administration).
• Masters degree in Business Administration Project Management or a related field is highly desired.
• Project Management Professional (PMP) certification is highly preferred.

• Additional certifications in project management methodologies are a plus.