Sr. Program Manager, WFM Perishables Merchandising
Austin, TX - USA
Job Summary
Demonstrating Customer Obsession the Sr. Program Manager defines venue strategy and establishes business requirements that prioritize food quality food safety and customer experience. This role requires building and maintaining strong partnerships across category merchants operational area leadership field and process support operations business support strategic planning finance marketing exclusive brands and learning and development teams. Earning Trust through transparent communication the successful candidate demonstrates strong communication skills including the ability to present complex information to senior leadership.
The Sr. Program Manager excels at active listening follows through on commitments and builds credibility through consistent delivery of results that benefit both customers and the business.
Key job responsibilities
- Establish business requirements and success metrics for strategic venue initiatives.
- Lead company-wide execution programs ensuring consistency and scalability.
- Define and implement venue strategy for Prepared Foods and Bakery categories across all regions.
- Partner with category merchants to translate category strategies into measurable operational execution plans.
- Collaborate with operational area leadership field teams and process support to ensure seamless implementation.
- Monitor and improve key performance indicators including shrink waste and operational efficiency
- Identify and resolve execution gaps through root cause analysis and corrective action plans.
- Ensure program design and store requirements meet all regulatory requirements and company policies.
- Present complex business information and recommendations to senior leadership.
- Foster culture of continuous improvement and operational excellence.
- Communicate strategy priorities and performance expectations clearly across all levels.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX AUSTIN - 115600.00 - 160000.00 USD annually
Required Experience:
Senior IC
About Company
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