Sr. Program Manager Emerging Programs, ILS Delivery and Execution

Do you thrive on transforming complex operational challenges into streamlined automated solutions The ILS Delivery & Execution (D&E) organization is seeking a technical leader to deliver on some of our most critical and strategic initiatives supporting our growing fleet. Youll spearhead initiatives to improve the condition of Amazons branded fleet across North America and be on the forefront of emerging programs within the ILS org to build the execution framework of the future. Working along-side ILS Strategy teams and across GFP field and program teams youll leverage your expertise to align stakeholder (internal an external) to deliver scalable solutions that impact millions of customers worldwide.

This role offers a unique opportunity to understand end-to-end functions of ILS and while serving as a technical expert and critical leader for emerging initiatives. Youll partner with cross-functional teams to identify automation opportunities design robust forecasting models and implement solutions that enhance operational efficiency at scale.


Key job responsibilities
- Drive end-to-end program management for large-scale automation initiatives that eliminate redundant tasks and improve operational efficiency across D&E functions
- Create E2E execution requirements and for emerging programs to ensure operational feasibility collaborating with strategy and field teams to deliver scalable solutions.
- Lead cross-functional alignment between Strategy teams Field/Operations teams and Vendors to identify optimization opportunities and implement data-driven solutions
- Proactively identify risks and dependencies across complex technical programs ensuring alignment with organizational objectives and driving resolution of technical and operational blockers

A day in the life
Your day will be a dynamic blend of strategic thinking and hands-on problem-solving. Youll collaborate with cross-functional teams dive deep into operational challenges and offer simple and effective solutions. You might start by reviewing automation metrics from recent deployments then transition to a design session with engineers on new forecasting algorithms followed by stakeholder meetings to align on program priorities and remove blockers.

About the team
This role exists within the D&E (execution) organization part of the In-Life Services organization as a strategic leader for program implementation and execution. Our team focuses on optimizing asset utilization and availability through innovative technology solutions that directly impact customer delivery experiences.
Were building the future of fleet sustainable solutions by leveraging best practices and developing scalable solutions across our evolving and growing fleet. Join us in creating scalable solutions that enhance operational excellence while fostering an inclusive environment where technical innovation drives measurable business impact.


- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 104100.00 - 155400.00 USD annually
USA VA Arlington - 115600.00 - 160000.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually