Sr. Program Analyst, VADHA

Commence headquartered in Virginia Beach VA is a mission-led technology-driven company built to solve the hardest problems in federal health care and drive measurable outcomes. Its work spans program integrity and compliance quality improvement and measurement science health informatics interoperability and AI delivered across the Centers for Medicare & Medicaid Services (CMS) the Department of Veterans Affairs (VA) the Defense Health Agency (DHA) and state health agencies. At its center is a data-centric philosophy grounded in a simple conviction: that better data made accessible connected and usable is the raw material of better decisions better care and better efficiency.

The Senior Program Analyst is a hands-on subject matter expert supporting Commences Department of Veterans Affairs and Defense Health Agency programs. This is a role for someone with deep VA and/or DHA customer process expertise who works directly alongside program teams translating customer needs strengthening feedback loops and helping develop the deliverables and work products that keep programs performing.

You will bring senior-level knowledge of the VA and/or DHA operating environment and apply it hands-on contributing to programs in close alignment with the program and technical leads on each program you support. This is a role for a specialist who wants to put that experience to work directly on the mission.

Subject Matter Expertise & Translation

Apply your understanding of VA and/or DHA customer processes to advise program teams on customer priorities expectations and operating environment

Translate between customer needs operations and technical delivery helping each side understand the other and keeping work aligned to customer intent

Strengthen feedback loops across the program surfacing what is working and what needs attention to the program and technical leads

Hands-On Program Support

Support the development of deliverables work plans and program products contributing directly to the work

Support customer communications in coordination with and under the direction of program leadership

Contribute to program management activities such as planning tracking and risk and issue identification in support of the program and technical leads

Support program reporting compliance tracking and deliverable quality across assigned areas

Collaboration & Improvement

Work in close alignment with the program and technical leads ensuring all contributions support the program and stay coordinated with program leadership

Contribute your expertise to research and development and solution-shaping efforts as requested

Identify opportunities to improve process and quality raising them to program leadership for direction

Qualifications

Bachelors degree in a related field or equivalent experience

5-10 years of professional experience supporting Department of Veterans Affairs and/or Defense Health Agency programs in operations program support analysis or a closely related delivery capacity

Deep demonstrable command of VA and/or DHA customer processes and operating environment beyond general familiarity with the space

Experience and understanding with Disability evaluation and determination process Veteran benefits and adjudication process

Working knowledge of program or project management sufficient to support planning tracking and delivery activities in a contributor capacity

Technical fluency sufficient to engage credibly with technical and engineering teams and to support work across technical delivery

Strong collaboration skills and the ability to work in close alignment with program leadership

Clear professional written and verbal communication

Ability to obtain and maintain a federal Public Trust or higher

Preferred

Established professional network across VA and/or DHA program offices and stakeholders

Prior contractor-side experience delivering on VA and/or DHA contract vehicles

Experience contributing to capture proposals or R&D in a federal health environment

Exposure to program pricing project controls or delivery performance metrics

Active federal clearance or prior VA/DHA credentialing

Expertise with Tricare Managed Care Program

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a remote position. While performing the duties of this job the employee regularly works in a climate-controlled environment and is required to sit read and work on a computer for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Commence is an equal employment opportunity employer. All personnel processes are merit-based and applied without discrimination on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military and veteran status or any other characteristic protected by applicable law.

Commence is committed to providing equal employment opportunities to all applicants including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability please contact Human Resources at or Please note that unless you are requesting an accommodation all applications must be submitted through our online application system.