Sr. Product Manager, NAS Ship Cost Optimization
Seattle, OR - USA
Department:
Job Summary
The North American Stores (NAS) organization is focused on continuously optimizing its P&L to drive long-term profitability. One of the most significant levers Outbound fulfillment costs. The NAS Ship Cost Optimization (SCO) team tackles this head-onleveraging technology for scale and launching innovative products that optimize costs systematically and with measurable impact.
This team has delivered over $1 billion in cumulative bottom-line improvements over the past four years by reducing packaging waste correcting dimensional defects optimizing regional fulfillment and building Gen-AI products that reimagine how Amazon collaborates with selling 2026 the team is targeting significant savings through initiatives spanning cube reduction AI-powered vendor outreach regionalization strategies sortability defect reduction and improved placementagainst a total addressable opportunity of $1.5B.
As a Sr Product Manager on this team you will own products and initiatives that directly improve the profitability of one of Amazons largest businesses. You will develop a deep understanding of the inputs driving ship costsplacement regional fulfillment sortability ship method choices and dimensionsand translate that knowledge into products policies and partnerships that deliver hundreds of millions in savings. You will work across partner teams spanning Supply Chain Technology Operations Transportation Finance and Category Management and you will leverage AI and automation to build the next generation of cost optimization products.
This is a role for someone who thinks in systems communicates with precision and thrives at the intersection of data product strategy and cross-organizational influence.
Key job responsibilities
Own and drive the end-to-end product roadmap for one or more SCO initiatives (e.g. Cube Reduction CRISP Gen-AI service regional fulfillment strategies or Sortability Overrides) from opportunity sizing through execution and measurement.
Develop deep subject matter expertise in the inputs that drive outbound ship costsplacement regional fulfillment sortability tier economics dimensional accuracy and ship method choicesto identify high-impact opportunities others miss.
Build and scale AI-powered products such as CRISP (Cube Reduction Improving Sizing and Product Design) a Gen-AI LLM service that delivers automated packaging and product redesign recommendations to 20000 selling partners.
Influence and align cross-functional stakeholders across VP-level organizations including Supply Chain Technology (SCOT) Transportation Fulfillment Tech Finance Category teams and Retail Business Services (RBS) to secure resources resolve dependencies and drive shared goals.
Design and run controlled experiments to validate hypotheses which enable product feature decisions and deliver results at scale.
Define success metrics and tracking mechanisms (e.g. monthly flash reporting ASIN-level cost attribution vendor response rates) that create transparency and accountability for initiatives targeting $200MM in annual savings.
Partner with Science and Engineering teams to improve targeting methodologies (dynamic ship cost impact models out-of-stock probability signals ASIN similarity algorithms) and automate manual workflows.
Represent the team in leadership forums crafting data-driven narratives that communicate progress risks and trade-offs to senior leaders with clarity and confidence.
A day in the life
You start the morning reviewing product metrics and triaging customer feedback to decide where to focus. Mid-morning you are in a design review with your engineering and design partners working through tradeoffs on a feature approaching launch. After lunch you draft a working-backwards document for a new initiative pulling in input from finance and marketing stakeholders. Later in the afternoon you sit in on a customer research session to pressure-test assumptions before finalizing roadmap priorities. You close the day by updating your team on progress and aligning on next steps.
About the team
The NAS Ship Cost Optimization team is a small high-impact product team that punches well above its weight. Over the past four years the team has delivered $1B in cumulative bottom-line improvements to the Stores P&L by building innovative productsincluding the Gen-AI powered CRISP serviceand championing cost-smart policies across the fulfillment network.
The team operates with strong leadership visibility at all levels given the scale of results delivered and the innovative AI-forward approach to problem solving. You will join a closely knit group that Thinks Big earns trust through results and works collaboratively across some of Amazons most complex operational systems.
If you want to own products that move a multi-billion dollar P&Land do it by combining analytical rigor creative product thinking technology-driven scale and genuine cross-functional partnershipthis is the team.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Knowledge of writing and optimizing SQL queries in a business environment with large-scale complex datasets
- Experience owning feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience in Logistics Distribution or Fulfillment processes
- Experience developing deploying and managing AI products at scale
- Knowledge of product experimentation (A/B testing)
- Proficiency with tools such as Amazon QuickSuite Kiro or MCP (or equivalent BI and developer productivity tools).
- Experience working in a vendor- or seller-facing environment where external partner engagement is a core part of the product strategy.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 136000.00 - 184100.00 USD annually
Required Experience:
Senior IC
About Company
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