Sr Prd Mgr Tech Inbound Plan, Amazon Shipping

WHO ARE WE

Ready to build Amazons next $100B business Were not just entering shippingwere transforming how billions of packages move around the globe. By evolving Amazons legendary fulfillment engine into an agile intelligent shipping network were creating a resilient system that continuously optimizes to deliver on time every time for every business and every customer. Every shipment is more than just a boxit spins the flywheel faster continuously enhancing our logistics network through scale speed and intelligence. As we increase density and reach were revolutionizing shipping for ALL businesses while simultaneously strengthening Amazons own delivery capabilitiesreducing costs and accelerating deliveries across our entire ecosystem.

Inbound Planning & Demand Shaping sits at the very front of the package journeywhere the network first learns what volume is coming when and where. Get this right and everything downstream can plan ahead instead of reacting. The result is a network with the flexibility and decision-making power to unlock quality capacity and cost on behalf of the shippers who trust us to move their freight.


WHAT WILL YOU DO

Were hiring a Product Manager Technical (PMT) to own Inbound Planning & Demand Shaping for Amazon Shipping. This role exists to give our network the flexibility and decision-making power to plan proactively: to know what volume is arriving when and at which siteso that people processes and technology across the network can make better decisions about labor capacity and sortation before volume ever hits the door.

Youll own inbound volume visibility at the network level and define site-level demand by hour turning demand forecasts and shipment manifests into the signals operations teams use to plan labor and capacity. Youll ensure unbroken visibility from the moment a shipper hands off freight through the point it is received into our sites and youll drive manifest accuracy in partnership with our forecasting and sales-and-operations-planning (S&OP) teams across every planning horizonfrom long-range strategic planning down to day-of execution. Crucially youll build the demand-shaping capabilities that let the network smooth and steer incoming volume toward available capacity converting planning accuracy directly into better quality higher capacity utilization and lower cost to serve shippers.

Youll work at the intersection of science engineering and operationstranslating complex operational reality into clear product requirements and turning forecasting models and manifest signals into products that plan the flow of millions of packages into the network.

Youll collaborate closely with:
- Demand forecasting and data science teams to align volume forecasts with manifest signals across all planning horizons
- Sales-and-operations-planning (S&OP) teams to reconcile planning outputs into a single trusted signal for labor and capacity
- Operations and network-capacity teams who adopt your data in their planning tools and day-of decisions
- Downstream first-mile execution teams that use inbound signals to optimize site operations and prevent loss
- Engineering teams building the inbound visibility planning and integration platforms
- Senior leadership (VP) setting network capacity and cost strategy


WHO ARE YOU

Youre a technical product leader who is equally comfortable digging into a forecast-versus-actuals variance writing a crisp product narrative and walking an operations leader through a capacity trade-off. You have strong product instincts real data and technical fluency and the judgment to make decisions in ambiguity where the data is incomplete and the right answer isnt obvious. Youre a strong owner who is right a lot and you measure success by network and business outcomesquality capacity and cost for shippersnot features shipped.

Key attributes:
- Strong product senseyou define the right thing to build not just build the thing right
- Data and technical fluency to partner credibly with scientists on forecasting and with engineers on data signals and integrations
- Operational inclinationyou understand how inbound planning sortation and labor decisions actually get made and how better information unlocks flexibility for operators
- Comfort with ambiguityyou decompose an undefined problem space into a clear sequenced roadmap
- Data-drivenyou define the metrics that matter and let them guide prioritization
- Strong written and verbal communicator comfortable interfacing with senior leadership (VP) as well as functional and operations teams
- Bias for action balanced with the judgment to know a one-way from a two-way door

You thrive in a fast-paced ambiguous environment where product decisions directly impact labor efficiency capacity utilization delivery quality and cost across a rapidly scaling network.

Key job responsibilities
Product Vision & Strategy
- Own the multi-year vision strategy and roadmap for inbound planning and demand shaping connecting inbound visibility to the flexibility and decision-making power that unlocks quality capacity and cost across the network
- Write the product narratives and requirements that define new capabilities and drive alignment across forecasting S&OP operations and engineering
- Balance near-term peak-readiness operational needs with long-term investment in inbound visibility and demand-shaping capabilities

Inbound Visibility & Network Planning
- Own inbound volume visibility at the network level; ensure unbroken visibility from shipper handoff through receive at our sites
- Define site-level demand by hour and drive allocation of near-term forecasts into planning units and sortation windows across single- and multi-stop routes
- Account for real-world day-of dynamicsprior-day misses cancellations and ad-hoc capacitywhen re-allocating volume
- Own the labor- and capacity-planning signals operations teams rely on using forecast and manifest data to enable proactive day-of decisions

Manifest Accuracy & Demand Shaping
- Drive shipment manifest accuracy in partnership with forecasting and S&OP measure planned volume against actual received volume and close the gaps
- Build demand-shaping capabilities that smooth and steer incoming volume toward available capacity giving the network flexibility to protect quality and reduce cost
- Unify forecasting and S&OP outputs across strategic weekly and day-of horizons into a single trusted planning signal

Execution & Systems Integration
- Work with engineering to integrate volume forecast and manifest data into the operator and network-planning tools operations teams use every day
- Define clear acceptance criteria for operational adoptionso planning data is trustworthy consistently presented and accurate enough to act on at the site and sortation-window level
- Make sequencing and scope trade-offs to deliver impact incrementally prioritizing readiness ahead of peak

Metrics & Business Impact
- Own inbound planning accuracy as the primary success measure along with supporting measures of forecast accuracy at the grain operators plan against and package-mix accuracy
- Establish mechanisms for continuous visibility baselining and proactive risk identification
- Quantify the impact of inbound planning and demand-shaping improvements on delivery quality capacity utilization and cost to serve and communicate results to leadership

Cross-Functional Influence
- Build alignment across forecasting S&OP engineering and operations through clear narratives and data
- Represent the voice of operations teams in product decisions
- Drive adoption of inbound planning and demand-shaping capabilities across sites and regions


A day in the life

Your morning starts in the datareviewing inbound planning accuracy and forecast-versus-actuals at the site sortation-window and shipper level to spot where the network is flying blind or mis-planned. You dig into a variance with a data scientist: day-of volume at a site is running ahead of plan and theres a risk of congestion.

Mid-morning youre writingrefining a product narrative for a new demand-shaping capability or defining acceptance criteria for surfacing volume forecasts inside an operations planning tool. You craft the argument that connects a manifest-accuracy improvement to real quality capacity and cost outcomes for shippers.

In the afternoon youre with your engineering and operations partners: reviewing an integration design pressure-testing how forecasts are allocated into planning units and sortation windows and shortlisting sites to baseline forecast output against current planning. You resolve a trade-off on how to handle ad-hoc capacity and prior-day misses in the day-of re-allocation.

Later you meet with S&OP and operations partners to ground your roadmap in whats actually happening in the buildingstranslating their pain into requirements and their feedback into prioritization with an eye on peak readiness. Throughout the day you move between deep technical and data problems and stakeholder alignment balancing immediate operational wins with the long-term evolution of the inbound planning platform.

- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 143700.00 - 194300.00 USD annually
USA VA Arlington - 151200.00 - 204600.00 USD annually
USA WA Bellevue - 151200.00 - 204600.00 USD annually