Sr. Portfolio Operations Lead

Why Sony Interactive Entertainment

Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.

The Senior Portfolio Operations Lead is responsible for the effective execution and continuous improvement of recurring Strategic Portfolio Management (SPM) operations. The role independently owns operational processes and controls that support portfolio planning portfolio review operations resource management and portfolio reporting ensuring work is accurate timely scalable and consistently executed.

The role applies operational judgment to identify gaps risks and inefficiencies; resolve issues across functional partners; and improve how recurring portfolio work is executed. The role partners closely with Portfolio Strategy Portfolio Data & Analytics Portfolio Enablement Finance Program Delivery and other cross-functional partners to strengthen portfolio operations and enable senior team members to focus on strategic planning portfolio decision support and organizational leadership.

Responsibilities

• Independently own and execute recurring portfolio operational processes ensuring accurate timely and consistent delivery while resolving operational issues and exceptions.
• Collect validate consolidate and maintain portfolio information across multiple stakeholders and source systems proactively identifying and resolving data gaps inconsistencies and exceptions.
• Own the operational execution and quality of recurring resource management activities including resource estimates resource actuals PMA operational support and portfolio cost reporting.
• Administer Time Editor processes including onboarding/offboarding recurring communications compliance monitoring exception resolution and follow-up activities.
• Produce recurring portfolio reports and operational deliverables applying judgment to validate information identify issues and ensure outputs are accurate complete timely and decision-ready.
• Develop and maintain operational controls documentation templates checklists work instructions and other mechanisms that enable consistent and scalable execution.
• Monitor recurring portfolio operations proactively identify gaps or exceptions and drive required follow-up and resolution across stakeholders.
• Partner with Portfolio Enablement to translate operational needs and process gaps into business requirements validate solutions and lead operational testing and adoption of tooling enhancements.
• Identify and implement improvements to recurring portfolio operations through standardization simplification stronger controls and reduced manual effort.
• Develop and maintain the operational knowledge documentation and training needed to support onboarding knowledge transfer and continuity of recurring portfolio operations.
• Use operational data and trends to assess process health identify recurring issues and root causes and recommend or implement improvements.

Qualifications

• Bachelors degree in Business Engineering Information Systems Operations or a related field or equivalent practical experience.
• 47 of experience in portfolio operations business operations operational reporting business analysis or a related operational function.
• Demonstrated ability to independently own and execute recurring operational processes with a high degree of accuracy organization and attention to detail.
• Demonstrated ability to identify operational risks gaps and exceptions exercise sound judgment and drive issues through resolution with limited oversight.
• Experience collecting validating consolidating and maintaining information from multiple stakeholders and source systems.
• Strong business and data acumen with the ability to use operational data and trends to identify issues assess process health and inform improvements.
• Experience producing high-quality portfolio or operational reporting and translating complex inputs into clear accurate decision-ready information.
• Strong organizational and prioritization skills with the ability to independently manage multiple priorities and deadlines in an environment with evolving requirements.
• Strong written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Demonstrated ability to identify and implement process improvements that increase operational efficiency quality consistency or scalability.
• Advanced proficiency with Microsoft Excel PowerPoint and collaboration tools.
• Experience supporting portfolio operations strategic planning operations resource management or business operations within a complex organization.
• Experience supporting recurring resource financial reporting or operational processes.
• Experience working with enterprise business applications such as Jira ServiceNow OnePlan Power Apps or similar platforms.
• Experience developing operational documentation procedures and training materials.
• Experience in the gaming entertainment technology or software industry is preferred.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.