Sr. Operations Engineer, Strategic Programs and Engineering

Amazon Logistics (AMZL) is solving some of the biggest last-mile delivery challenges in the industry and our team is where new ideas get tested before the network bets on them. Our portfolio ranges from new packaging and sortation models to IOT hardware island logistics and pharmacy co-location.

If you want to design things that dont exist yet sometimes from the ground up sometimes by rethinking whats already there and you want your work to directly shape what Amazons delivery network looks like in the years ahead keep reading.

Were looking for a Sr. Operations Engineer who combines strong program management with technical skills. Youll partner with senior engineers and program leads while owning your deliverables end-to-end. Youll be challenged youll learn youll work on high-visibility projects that leadership watches closely and youll grow.

Key job responsibilities
Serve as the subject matter expert for your program area providing technical guidance to cross-functional partners and challenging vendor and internal assumptions. Partner with safety routing fulfillment center operations delivery service partners finance and station leadership to move programs from approval through launch. Go on-site during pilot launches to validate designs troubleshoot and refine processes in real time. Own the roadmap for your area including prioritization milestone tracking and senior leadership reporting. Up to 50% regional travel depending on business needs and pilot launch cadence.

Design and validate new delivery station processes layouts and equipment configurations for pilot programs translating concepts into buildable testable solutions. Create technical documentation including process flows SOPs training materials and engineering standards for programs that dont have established playbooks. Build structured pilot plans from concept through assessment launch and scale recommendation including timelines readiness criteria and go/no-go gates. Own program delivery end-to-end: driving change management approvals financial justification and leadership reviews at each stage of progression


A day in the life
No two days look the same. You might start the morning sketching a station layout for a new pilot then jump on a call with routing and science teams to understand how delivery path changes affect your design. After lunch youre reviewing time study data to validate throughput assumptions and writing up findings for a leadership review. Some weeks youre at your desk refining specs and building workback plans. Other weeks youre on-site at a station troubleshooting in real time and training associates on a process you designed. The work spans concept through execution and moves fast.

About the team
Our mission is to prove whether new delivery solutions work before Amazons last-mile network commits to scaling them. The problems we solve directly affect millions of customers receiving packages every day: how packages move through stations how new equipment reduces loss and how delivery speed improves. Youll work alongside a small team of engineers who each own different programs. Youll collaborate with station operations routing and science teams safety equipment suppliers and finance. We work in uncharted territory our programs dont always have playbooks and you may be writing the first one.

- 5 years of directly managing and responsible for multiple large projects experience
- 3 years of leading cross-functional teams across engineering operations and field execution through launch readiness and go-live phases experience
- Bachelors degree in Engineering Mechanical Engineering Operations Supply Chain or Business Administration or 2 years of Amazon RME (Reliability Maintenance Engineering) experience

- Masters degree or above in Engineering Mechanical Engineering Operations Supply Chain or Business Administration or Masters degree or above in STEM (Science Technology Engineering and Mathematics)
- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience building launch readiness frameworks standard work playbooks and scalable deployment mechanisms across multiple concurrent sites
- Experience in Amazon RME (Reliability Maintenance and Engineering) fulfillment operations or automation deployment environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 107600.00 - 145600.00 USD annually
USA WA Bellevue - 119600.00 - 161700.00 USD annually