Sr NPI Reliability Engineer

Our Mission

At Palo Alto Networks were united by a shared missionto protect our digital way of life. We thrive at the intersection of innovation and impact solving real-world problems with cutting-edge technology and bold thinking. Here everyone has a voice and every idea counts. If youre ready to do the most meaningful work of your career alongside people who are just as passionate as you are youre in the right place.

Who We Are

In order to be the cybersecurity partner of choice we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption Collaboration Execution Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest we invite you to join us!

Job Summary

Palo Alto Networks is seeking an experiencedNPI Hardware Reliability Engineerto join the Technical Operations Hardware Quality Engineering organization. This role will be responsible for establishing and drivinghardware reliability and quality processes throughout the New Product Introduction (NPI) lifecyclefor next-generation network security and firewall platforms.

The NPI Hardware Reliability Engineer will work at the intersection ofProduct Engineering Quality Manufacturing Supplier Quality Test Engineering and Operationsto ensure new hardware products are designed validated manufactured and launched with a high level of quality and reliability.

The ideal candidate has strong experience in hardware reliability product qualification failure analysis NPI and manufacturing processes with the ability to translate reliability requirements into practical validation and production controls.

• Own and execute the NPI hardware reliability strategy milestones and phase-gate qualification plans from early development through production ramp.
• Partner with Hardware Engineering to assess architecture design changes and BOMs to identify electrical mechanical thermal and environmental risks early in the product lifecycle.
• Define and execute accelerated life stress and environmental test plans (including thermal cycling drop/vibe and HALT/ALT) setting sample sizes conditions and pass/fail criteria.
• Analyze test data and trends to validate product readiness against defined reliability targets prior to commercial release.

• Lead root-cause failure investigations across NPI testing pilot builds and early production using structured methods (8D FMEA FTA DOE Weibull).
• Collaborate with Design Manufacturing Supplier Quality and CMs to implement validate and track closed-loop corrective actions.
• Feed field and post-mortem learnings back into early NPI cycles to prevent recurring failure modes.

• Assess supplier and manufacturing reliability risks during EVT DVT and PVT builds auditing critical processes materials and component qualifications.
• Establish quality controls test coverage and containment protocols for critical hardware components and sub-assemblies.

• Define NPI reliability metrics statistical models and dashboards to communicate risks and launch readiness to executive leadership.
• Act as the Technical Operations SME for hardware reliability partnering closely with cross-functional engineering program management and external CM partners.

• Build standardize and scale the companys NPI Hardware Reliability framework including templates phase-gate criteria and lessons-learned mechanisms across multi-hardware platforms.

Qualifications

• Bachelors degree in Electrical Engineering Mechanical Engineering Materials Engineering Reliability Engineering or a related technical field.
• 5 years of experience in hardware reliability product quality NPI manufacturing engineering or a related discipline.
• Experience with reliability qualification and validation of complex electronic hardware.
• Strong understanding of hardware failure mechanisms and reliability engineering principles.
• Experience working with contract manufacturers and external suppliers.
• Experience with NPI processes and production ramp of complex electronic products.
• Strong analytical and problem-solving skills.
• Experience with structured root-cause and failure-analysis methodologies.
• Ability to interpret engineering drawings schematics BOMs specifications and manufacturing documentation.
• Strong written and verbal communication skills.

• Masters degree in Reliability Engineering Electrical Engineering Mechanical Engineering or a related discipline.
• Experience with networking server datacenter storage telecommunications or cybersecurity hardware.
• Experience qualifying high-complexity systems containing PCBs processors memory power supplies thermal systems fans chassis connectors and high-speed interfaces.
• Experience with HALT HASS accelerated life testing Weibull analysis reliability prediction and statistical analysis.
• Experience with FMEA Fault Tree Analysis DOE and reliability modeling.
• Experience with hardware quality systems and ISO 9001-based processes.
• Experience using data analytics and visualization tools to monitor reliability and quality performance.
• Experience with RMA / field-return analysis and incorporating field lessons into NPI.
• Experience leading cross-functional technical projects without direct authority.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.