Sr Manager, Solutions Engineering SMB

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
This role leads and develops a team of solutions engineers supporting business sales by providing technical expertise to design and present wireless solutions that meet customer needs. The role oversees technical consultation across customer opportunities including solution guidance wireless network coverage analysis and in-building coverage requests. It drives consistent expertise in wireless devices network technologies and value-added solutions while partnering with sales and cross-functional teams to support solution adoption customer engagement and business growth. Success is measured by team leadership effective customer and sales support technical capability development and contribution to sales outcomes.

Job Responsibilities:

• Lead and develop a team of solutions engineers supporting business sales teams to drive solution adoption and customer engagement across the small business and broader business customer segments
• Coach and guide solutions engineers in customer meetings and opportunities ensuring strong technical consultation solution guidance and presentation of solution features benefits and ROI
• Assit team with in-building coverage requests and other wireless network needs to support our customers ensuring timely technical guidance and effective customer solutions
• Maintain and advance team expertise in wireless devices network technologies and value-added solutions to support sales strategies and address technical customer needs
• Partner with sales leadership and internal teams including engineering product development marketing and training to align priorities improve solution delivery and strengthen customer engagement
• Drive initiatives focused on solution adoption profitability and growth within business account bases; also responsible for other duties and projects as assigned by business management as needed

Education and Work Experience:

• Bachelors degree plus 5 years of related work experience
  OR an advanced degree with 3 years of related work experience
  OR combination of education and experience deemed equivalent (Required)
• 5 years of experience in telecommunications solutions consulting or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required)
• Experience leading or supporting wireless business sales teams (SMB ENT or GOV) and prior people leadership experience (Required)

Knowledge Skills and Abilities:

• Business Alignment (Required)
• Communication (Required)
• Customer Needs Identification (Required)
• Influential Leadership (Required)
• People Management (Required)
• Project Management (Required)
• Business Sales (Required)
• Solution Consultation (Required)
• Technical Presentations (Required)
• Technical Training (Required)
• Wireless Networks (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $160700 - $289800 inclusive of target incentives

Base Pay Range: $112490 - $202860

The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location T-Mobile employees in regular non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .

Never stop growing!As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression genetic information national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.