Sr. Manager Quality Engineering myQ

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

Were reimagining what quality engineering means for a connected-home platform serving 36 million households and we need a leader whos obsessed with the customer experience behind every release. As Senior Manager Quality Engineering youll lead a small elite team of SDETs who build the tools agents and platforms that let 30 engineering squads own their own quality: writing their own test cases authoring their own BDDs running their own regression suites and continuously raising the bar. This isnt a traditional QA leadership role its a mandate to modernize automation across Mobile Web and APIs with an AI-first mindset replacing manual gatekeeping with intelligent self-service quality practices. If you believe great quality engineering is a force multiplier not a bottleneck this is your platform.

Job Responsibilities:

• Own the vision and roadmap for automation and quality engineering practice across Mobile Web and API surfaces with an AI-first approach to test generation execution and maintenance.
• Lead the design and delivery of internal tools agents and self-service applications that enable 30 squads to independently write test cases author BDD scenarios build automation and run their own regression testing.
• Champion a relentless focus on customer experience partnering with Product Platform and Engineering leaders to ensure quality signals reflect real-world usage not just pass/fail test counts.
• Modernize and refresh existing automation frameworks retiring brittle or manual approaches in favor of scalable AI-augmented testing patterns (e.g. self-healing tests generative test-case creation intelligent test selection).
• Define and drive adoption of quality engineering standards patterns and guardrails that squads can adopt without requiring central bottlenecks.
• Establish meaningful quality metrics (escaped defects coverage flake rate MTTR for test failures regression cycle time) and use them to drive continuous improvement across the organization.
• Evaluate and integrate emerging AI/agentic tooling for test authoring visual validation synthetic data generation and autonomous regression.
• Act as a hands-on technical leader staying close to the code architecture and tooling decisions your team makes not just the roadmap.
• Partner cross-functionally with Platform SRE Mobile and Cloud engineering leaders to embed quality earlier in the SDLC (shift-left) and reduce escaped defects in production.
• Represent Quality Engineering in architecture reviews planning ceremonies and executive reporting on release readiness and quality health.
• Foster a coaching culture within squads enable embedded engineers to build genuine automation and testing capability rather than depending on a central QE team. Support Engineering Managers in the evaluation and performance management expectations in a dotted line supervisory structure for Quality Engineering roles.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Groups reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelors Degree in Engineering Computer Science or related field
• 7 years in quality engineering test automation or SDET roles including 2 years leading or managing a technical team.
• Proven track record building automation frameworks across Web (e.g. Playwright Cypress Selenium) Mobile (Appium XCUITest Espresso) and API/contract testing (Postman/Newman REST Assured Pact).
• Hands-on experience applying AI/LLM concepts to quality engineering e.g. agentic test generation self-healing locators AI-assisted BDD authoring visual regression via computer vision or using LLM copilots (Claude Copilot Cursor) inside test pipelines.

Knowledge Skills and Abilities:

• Strong grasp of core QE fundamentals: risk-based test strategy BDD/Gherkin shift-left testing test data management flaky test triage and CI/CD-integrated regression.
• Experience designing self-service tooling or platforms that decentralize quality ownership to feature/product squads at scale (30 teams a strong plus).
• Familiarity with modern CI/CD and DevOps tooling (GitHub Actions Jenkins Azure DevOps) and observability/quality metrics platforms.
• Working knowledge of cloud-native and IoT/connected-device testing considerations a plus (device simulators firmware-in-the-loop network variability).
• Excellent communication skills able to translate quality strategy into a compelling narrative for both engineers and executive stakeholders.

Other:

Ability to travel domestically and internationally - up to 10%

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.