Sr Manager Forward Deployed Engineering, AWS Forward Deployed Engineering
San Francisco, CA - USA
Department:
Job Summary
Senior FDE Managers operate at org-level scope. They lead 1530 engineers influence technical decisions across multiple customer engagements and AWS teams simultaneously and define what great looks like for forward-deployed AI engineering management. They represent the FDE practice to AWS senior leadership and customer C-suite executives balancing strategic vision with operational execution.
Key job responsibilities
Lead the FDE delivery organization.
- Own delivery across multiple customer engagements and FDE pods. Staff and structure teams for optimal customer coverage. Define engagement models staffing strategies and delivery cadences. Ensure consistent engineering quality across all active programs. Requires 3050% travel.
Define technical strategy and standards.
- Set the technical direction for the most complex customer AI programs spanning your organization. Align technical strategy with adjacent AWS teams. Be a key influencer for strategic decisions bringing technology and industry context to business decisions. Resolve escalations and drive closure with peers Directors and stakeholders.
Own production excellence at organizational scale.
- Define operational standards evaluation frameworks and production readiness criteria for AI systems across your organization. Establish mechanisms that ensure AI systems remain healthy across all active engagements. Drive improvements that enable the organization to insist on the highest operational excellence standards.
Build and scale the team.
- Hire develop and retain FDE talent across levels. Coach and develop FDE Managers. Drive performance management succession planning and organizational health. Create the talent pipeline for the FDE practice. Define hiring bar and calibration standards.
Accelerate transformation at portfolio level.
- Identify systemic opportunities to expand AI adoption across multiple customer organizations. Create accelerators and reusable platforms that reduce time-to-value. Influence AWS product roadmaps based on patterns observed across customers. Feed learnings back into AWS at the organizational level.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
10047
- 10 years of engineering experience
- Bachelors degree in Computer Science Engineering a related field or equivalent experience
- 5 years of engineering management experience including managing managers or large engineering teams (15)
- 8 years of experience leading the design and architecture of large-scale production systems
- Experience defining technical strategy and delivery standards while managing teams across multiple concurrent programs or customer engagements
- Experience communicating technical and organizational strategy to executive audiences (VP/C-suite level)
- Experience building and scaling engineering organizations focused on AI/ML production systems
- Experience with enterprise-scale agentic workflows multi-agent orchestration or AI system governance
- Experience creating delivery models or engineering mechanisms adopted across an organization
- Experience influencing product roadmaps through customer engagement patterns
- Experience building engineering talent pipelines and driving organizational hiring strategy
- 6 years of senior leadership development and talent management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 253100.00 - 342300.00 USD annually
USA CA San Francisco - 253100.00 - 342300.00 USD annually
USA MA Boston - 220100.00 - 297700.00 USD annually
USA NY New York - 242100.00 - 327500.00 USD annually
USA VA Arlington - 220100.00 - 297700.00 USD annually
USA VA Herndon - 220100.00 - 297700.00 USD annually
USA WA Bellevue - 220100.00 - 297700.00 USD annually
USA WA Seattle - 220100.00 - 297700.00 USD annually
Required Experience:
Manager
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more