Sr IT Technical Analyst

The Sr IT Technical Analyst works with business and IT leadership to assist in the strategic planning delivery and optimization of technology solutions supporting Boyd Gamings mobile application and website platforms. This role aligns business objectives with technology capabilities through advanced business analysis product strategy and delivery execution within Agile teams ensuring scalable secure and high-quality digital experiences. Technical Analysts are expected to work with and improve upon current systems while taking budgetary concerns into consideration. They must have the knowledge to suggest more cost-effective solutions and applications when appropriate and must always adhere to companys procedures and policies.

• Act as a strategic liaison between business stakeholders Product Managers Engineering UX/UI QA and external vendors to ensure business needs are translated into actionable technology solutions.
• Lead and perform advanced business analysis to identify define and document business functional and system requirements for mobile web and other digital platforms.
• Develop and maintain clear documentation including: 
  • Business requirement documents (BRDs)
  • Functional and system requirement
  • User stories and acceptance criteria
  • Workflow diagrams and process flows
  • Source-to-target and integration diagrams
• Work within a Scrum / Agile delivery framework including: 
  • Participating in backlog refinement sprint planning sprint reviews and retrospectives
  • Creating refining and prioritizing user stories in collaboration with Product Owners
  • Ensuring stories are well-defined testable and aligned with business and technical objectives
• Partner with Product Owners to prioritize backlogs aligned to strategic objectives.
• Provide oversight and hands-on support for Quality Assurance (QA) and User Acceptance Testing (UAT) activities including: 
  • Defining test scenarios and acceptance criteria
  • Reviewing and validating test plans and test cases
  • Coordinating UAT execution with business stakeholders
  • Validating results and confirming readiness for release
• Identify and manage defects ensure resolution and support release readiness.
• Support release planning and ensure adherence to IT governance processes including:
  • Change Management
  • Release Management
  • Version Control
  • Baseline Management
• Assist in post-implementation reviews to evaluate solution effectiveness adoption and opportunities for improvement.
• Research and evaluate new technologies platforms and tools that may improve Boyd Gamings mobile web and other digital experiences. 
• Collaborate with vendors for product evaluations integrations and issue resolution.
• Develop review and approve technical operational and support documentation.
• Support training activities and knowledge transfer for business and operational teams. 
• Apply strong analytical thinking and strategic insight to recommend improvements to digital products processes and user experiences. 
• Ensure all work complies with Boyd Gaming policies procedures and regulatory requirements. 
• Other duties as assigned.

Qualifications :

Education or Formal Training Requirements:

• Bachelors degree from an accredited college or university in Information Technology Business Computer Science or a related field required.
• Equivalent professional experience may be considered in lieu of formal education.

Experience:

• Minimum 8 years of progressive experience performing business analysis technology analysis or product delivery roles within IT or digital product organizations.
• Minimum 8 years of experience gathering and documenting business and system requirements translating them into detailed functional specifications and user stories.
• Demonstrated experience working within Agile / Scrum delivery environments.
• Hands-on experience supporting QA and UAT testing including test planning execution coordination and validation.
• Proven experience supporting mobile application and website platforms including integrations and backend systems.
• Experience partnering directly with business stakeholders Product Managers and Engineering teams to deliver enterprise-scale digital solutions.
• Strong understanding of SDLC release management and IT governance best practices.

Other Education Experience Skills:

• Strong analytical organizational and problem-solving skills.
• Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
• Proven ability to manage multiple initiatives simultaneously in a fast-paced environment. 
• High level of attention to detail with a strong focus on quality and accuracy.
• Ability to think strategically while remaining hands-on in execution. 
• Proficiency with Microsoft Office tools (Outlook Excel Word PowerPoint) and Agile lifecycle tools (e.g. Jira Confluence or equivalent). 
• ITIL V3 Awareness or similar service management training preferred. 
• Must be able to obtain and maintain any required regulatory or gaming-related licenses

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time