Sr. Inside Sales Strategic Account Manager

The Senior Inside Strategic Account Manager (ISAM) is a revenue-generating sales role responsible for achieving quarterly sales goals and accelerating growth of the SkinMedica portfolio including TNS HA5 Even & Correct Retinol Complex and Essential Defense/Total Defense Repair among other products.

This role manages and develops relationships with targeted aesthetic customers within an assigned geographic area primarily through telephone-based and virtual engagement. The Senior ISAM drives product education adoption portfolio utilization and account growth by applying consultative selling business-development strategies and a strong understanding of customer needs and market dynamics.

The Senior ISAM partners closely with field sales sales leadership marketing and other cross-functional teams to execute business plans deliver customer value and support a compliant customer-focused sales experience.

Key Responsibilities

Sales Performance and Business Growth

• Consistently achieve assigned quarterly sales goals across the SkinMedica portfolio.
• Develop and execute strategic call plans and account development plans to grow revenue strengthen customer relationships and identify new business opportunities.
• Analyze account data customer objectives market dynamics and portfolio opportunities to prioritize activities and drive growth.
• Expand customer reach increase portfolio utilization within existing accounts and support successful launches of new products programs and indications.
• Apply consultative selling skills to understand customer challenges recommend appropriate solutions and deliver a differentiated customer experience.
• Manage assigned sample allocation and support account needs including order placement marketing materials program education and business-development activities.
• Lead the execution of sales campaigns promotions product launches customer training and other sales initiatives.

Customer Education and Account Support

• Educate customers on product features indications contraindications safety information and appropriate product use in accordance with approved materials and applicable policies.
• Provide product program and procedure-related education as appropriate and communicate competitive product differentiation.
• Identify customer needs and proactively recommend product program training and marketing opportunities that support business objectives.
• Support customers with marketing and practice-development strategies including website and social-media presence office branding patient segmentation and external marketing approaches.
• Maintain current knowledge of the aesthetics industry customer trends and competitive products.

Collaboration and Territory Coverage

• Partner with the Regional Manager Inside Sales Area Manager field-based sales representatives and cross-functional teams to achieve sales objectives and deliver a coordinated customer experience.
• Leverage available medical marketing and sales resources to support appropriate adoption and growth of the SkinMedica portfolio.
• Coordinate activities with internal partners including Facial Aesthetics CoolSculpting Field-Based Strategic Account Managers Marketing and other support functions.
• Provide leave-of-absence and vacant-territory coverage as assigned in partnership with the applicable Sales Representative Regional Manager and Inside Sales Area Manager.
• Collaborate on coverage plans that may include customer communication order support sample management marketing materials campaign execution product launches and business-development activities.

Operational Excellence and Compliance

• Pre-plan sales calls and manage time effectively to maximize customer engagement and business impact.
• Complete administrative responsibilities accurately and on time including required reports presentations expense reports and customer documentation.
• Maintain compliance with all applicable company quality regulatory privacy and ethical standards.
• Attend required sales training meetings and development programs.
• Represent the Company with integrity professionalism honesty accountability and respect.

Qualifications :

Education and Experience

Required:

• Bachelors degree preferred; relevant equivalent industry experience may be considered.
• Two or more years of relevant sales experience.
• Demonstrated ability to work independently organize and prioritize work effectively and communicate with impact.
• Proven record of achieving sales objectives and earning performance-based compensation.
• Ability to work in the office Tuesday through Thursday.
• Ability to work one of the following Central Time shifts:
  • 7:30 a.m.4:30 p.m.
  • 8:00 a.m.4:30 p.m.
  • 8:00 a.m.5:00 p.m.
  • 8:30 a.m.5:00 p.m.
• Ability to travel by air and/or car up to 1520% of the time.

Preferred:

• Experience in the aesthetics healthcare medical device pharmaceutical or related industry.
• Experience engaging with and influencing healthcare professionals practice staff patients or other targeted customers.
• Two or more years of inside sales experience.
• Experience delivering customer education training or product presentations.

Knowledge Skills and Abilities

• Strong sales execution consultative selling and relationship-management skills.
• Business acumen and analytical ability to assess account performance and identify growth opportunities.
• Ability to work independently while collaborating effectively across teams.
• Strong time-management planning prioritization and organizational skills.
• Ability to manage multiple priorities with accuracy consistency and quality in a fast-paced environment.
• Effective written verbal telephone and virtual communication skills.
• Strong presentation skills with the ability to tailor messages to varied customer audiences.
• Ability to build and sustain customer relationships through remote interactions.
• Demonstrated initiative adaptability creativity and problem-solving capability.
• Commitment to individual and team achievement.
• High degree of professionalism integrity and ethical judgment.
• Proficiency with customer relationship management and sales force automation tools.
• Proficiency in Microsoft Excel Word PowerPoint and related business applications.

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. 

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to  participate in our short-term incentive programs.  

Note: No amount of pay is  considered to be wages or compensation until such amount is earned  vested  and determinable. The amount and availability of  any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Companys sole and absolute discretion unless and until paid and may be  modified at the Companys sole and absolute discretion  consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time