Sr Field Service Technician
Cleveland, TN - USA
Job Summary
As a Sr Field Service Technician here at Honeywell you will play a critical role in delivering high-quality service and support to our customers by evaluating testing and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.
You will report directly to our Field Service Managerand you will work out of our Cleveland Ohio location on a Remote work schedule.
As the Sr Field Service Technician you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests supporting continuous improvement initiatives and maintaining strong relationships with customers and internal teams. Youll work remotely for our Honeywell facility at various customer locations. Travel is a must expect 70% to 80% travel requirements.
Responsibilities
KEY RESPONSIBILITIES
- After proper Honeywell-specific training you will be expected to perform testing maintenance and preventative maintenance of combustion systems and equipment at customer sites.
- Identify and resolve technical issues to ensure safe system performance efficiency and reliability.
- Provide technical support and guidance to customers in the field.
- Document service activities and maintain accurate records of work performed.
- Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.
Qualifications
YOU MUST HAVE
- 2 years technical knowledge of electronic mechanical experience.
- Experience using diagnostic tools and service management software tools and schematic drawings.
- Valid drivers license
- Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally
WE VALUE
- Experience in field service or technical support roles
- Associates Degree in Engineering Electronics or related technical field preferred.
- Experience working in industrial or commercial service environments.
- Ability to work independently and manage time effectively in field assignments.
- Strong problem-solving skills and attention to detail.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: September 21 2026.
Required Experience:
Senior IC
About Company
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors wit ... View more