Sr Engr Spec-Ntwk Engring

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

The Virtual Network Operations and Engineering in Verizon manages business critical VoLTE and IMS cloud platforms that provide 4G and 5G services to Verizon customers. You will function as an Operations engineer providing support to core network applications that include the Subscriber Profile Controller (SPC) Identity Management Servers (IdMS) the VoLTE Media Tones & Conferencing (dMRF) the Media Resource Functions Controller (MRFC) the One Talk Network Platform the Web Gateway (WGW) and the Location Based Services (LBS).

As part of this team you will play a meaningful role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

• Performing expert level troubleshooting and debugging of both network and application system issues.
• Providing network technical assistance to external teams by communicating technical details to customer service centers technical support organizations and executive management teams during network events and major outages.
• Developing resolutions to complex problems that require the frequent use of creativity.
• Focusing on high availability resiliency security efficiency and operational supportability while meeting or exceeding the project schedule.
• Exercising judgment in selecting methods and techniques for obtaining results.
• Accountable for the project results summarizing the project status and documentation.
• Thinking critically and making technical and business decisions that drive progress forward while putting customer uptime first.
• There will be work requiredto be performed during the maintenance window hours between 0000-0600 and in some cases 24/7 availability role. Flexibility in scheduling is a requirement.
• Perform expert level troubleshooting and debugging of both network and application system issues.
• Call flow debugging expertise utilizing Wireshark and NetScout applications is required.
• Operational experience and expert level demonstrating routine maintenance and automation (Linux/OpenStack/Application Deployment/Programming).
• Work closely with equipment vendor SMEs to deploy feature requirements and implementation plans while working collaboratively with cross-functional internal teams.

What were looking for...

You must be detail-oriented think critically to solve issues in real-time and focus on maximizing customer uptime and minimizing impact.

Youll need to have:

• Associates degree or two or more years of work experience.
• Three or more years of relevant experience required demonstrated through work experience and/or military experience.

Even better if you have one or more of the following:

• A degree in Telecommunications Computer Science or Electronics.
• Experience in scripting languages and automation tools.
• Experience with 4G/5G Core.
• Experience with managing high expectations from multiple directions with the proven ability to focus team members on objectives
• Strong customer service and interpersonal skills.
• VoLTE/IMS application design and deployment experience in a cellular or telecommunications environment.
• Detailed knowledge and direct experience with Diameter/RADIUS/TCP/IP BGP and authentication protocols (Entitlement EAP-AKA and REST API).
• Experience with Layer 1 and 2 network technologies data base administration IPv6 and Verizon 4G/5G architecture and call flow process.
• Experience with data center switching and routing design Firewall/Load balancing technology and systems.
• Network management experience including fault and performance management systems (SevOne IrisView Netscout ULM IBM NetCool).
• Knowledge of OpenStack Linux and virtualization technologies.
• Experience with scripting and automation of tasks (bash Perl Python Ansible).
• Understanding of Verizon MTAS Provisioning and entitlements
• Hands-on experience of virtualized implementation (SDN/NFV) of Wireless network nodes in OpenStack and new virtualization technology.
• Strong knowledge of the IMS Core architecture and call flows.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $87000.00 - $157000.00.