Sr. Director Revenue Operations Technology

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

The Sr. Director Revenue Operations Technology is responsible for the strategy governance roadmap and performance of the technology portfolio supporting commercial and revenue operations. This leader connects business priorities to practical technology plans ensuring platforms data integrations and automation work together as a reliable and scalable operating system for the business.

The Sr. Director leads portfolio decisions related to demand prioritization sequencing funding dependencies risks infrastructure adoption and value realization. This role partners closely with business product engineering data security legal finance sourcing and vendor teams to establish clear decision-making authority and drive disciplined execution.

This leader also promotes an AI and automation mindset across the function using emerging capabilities responsibly to simplify work improve decision-making and increase commercial productivity.

• Own the multi-year vision strategy and roadmap for Revenue Operations technology aligning investments with commercial priorities customer needs and enterprise standards.
• Establish and lead digital and technology governance including demand intake prioritization decision rights funding recommendations stage reviews risk management and executive reporting.
• Oversee the technology portfolio supporting customer relationship management sales engagement enablement analytics workflows data integrations and related commercial platforms.
• Make portfolio trade-offs based on business value risk organizational readiness capacity cost architecture and cross-platform dependencies.
• Maintain visibility into infrastructure needs technical debt delivery risks data risks control gaps and platform dependencies ensuring clear ownership and mitigation plans.
• Partner with technology and data leaders to ensure solutions are secure scalable integrated supportable and aligned with enterprise architecture and data governance requirements.
• Establish a consistent operating model for product ownership configuration releases testing change readiness adoption support service levels and ongoing platform health.
• Lead the technical delivery and day-to-day business integration of Revenue Operations technologies ensuring approved priorities move effectively from roadmap through implementation adoption support and continuous improvement.
• Establish clear accountability across product leaders platform owners technical resources data partners and business stakeholders for requirements delivery decisions dependencies testing releases and support.
• Ensure platforms are consistently and effectively used within daily commercial workflows by identifying and resolving adoption gaps process barriers data issues and system friction.
• Oversee platform execution including configuration enhancements integrations testing release coordination issue management user support documentation controls and performance.
• Advance the responsible use of AI and automation by identifying high-value use cases establishing governance testing outcomes and measuring productivity and quality improvements.
• Define and monitor portfolio measures related to adoption reliability delivery health user experience cost efficiency risk and realized business value.
• Lead strategic vendor relationships licensing performance management renewals and value reviews in partnership with Sourcing Legal Security and Finance.
• Serve as the senior connector between commercial leaders and technology teams translating business priorities into an integrated technology strategy and resolving complex cross-functional issues.
• Hold the team accountable for delivery quality platform adoption service reliability documentation controls and measurable business outcomes.

• Lead and develop a diverse team responsible for platform ownership technical delivery business adoption support and continuous improvement across the Revenue Operations technology portfolio.
• Establish clear priorities roles decision rights performance expectations and operating rhythms that support speed accountability and transparency.
• Coach and develop product platform program and technical leaders through ongoing feedback stretch assignments workforce planning and succession planning.
• Build the team structure capabilities and capacity required to support existing platforms while preparing for future roadmap AI automation data and integration needs.
• Foster strong working relationships across business and technology teams and ensure issues are addressed at the appropriate level without unnecessary delay.
• Promote disciplined execution customer focus continuous improvement responsible innovation and clear ownership across the team.

• Accountable for the overall direction performance and health of the Revenue Operations technology portfolio not solely the delivery of individual projects.
• Approves portfolio sequencing and recommends investment priorities within the approved budget and governance framework.
• Serves as the escalation owner for material technology dependencies delivery risks platform conflicts adoption barriers and vendor performance concerns.
• Defines the standards governance and operating rhythms needed to move the organization from reactive requests to planned transparent and measurable portfolio management.
• Balances near-term business priorities with long-term platform health architecture data quality security scalability and supportability.

Degree or equivalent experience. Typically requires 12 years of professional experience and 4 years of management experience

Education and Experience

• Bachelors degree in business marketing technology or a related field or equivalent professional experience.
• MBA preferred.

Knowledge Skills and Abilities

• Advanced knowledge of enterprise technology portfolio management digital product management governance and long-range roadmapping.
• Strong understanding of commercial systems data flows integrations platform operations release management and technology controls.
• Demonstrated knowledge of commercial platforms such as Salesforce Outreach and Highspot including how these technologies support customer relationship management sales engagement enablement workflows data and reporting.
• Experience leading platform strategy and delivery across Salesforce Outreach Highspot or comparable enterprise commercial technologies.
• Ability to translate business strategy into clear technology priorities investment decisions sequencing and measurable outcomes.
• Experience establishing governance decision rights portfolio reviews risk management practices and executive reporting within a complex organization.
• Working knowledge of AI automation analytics and responsible adoption practices including value assessment human oversight data quality risk management and controls.
• Strong financial acumen including experience with business cases vendor economics licensing budget planning and value realization.
• Demonstrated ability to influence senior business and technology leaders resolve competing priorities and lead effectively within a matrixed organization.
• Strong executive communication skills with the ability to simplify complex technology decisions while maintaining accuracy and substance.
• Proven experience in people leadership talent development workforce planning and succession planning.
• Ability to operate with a high degree of autonomy while maintaining disciplined follow-through accountability and transparency.

• Experience leading a complex technology digital product commercial systems or portfolio function across multiple teams and platforms.
• Experience owning enterprise roadmaps governance risks dependencies vendor relationships budgets and cross-functional delivery.
• Experience leading teams responsible for the implementation administration adoption support and continuous improvement of enterprise commercial technology platforms.
• Experience working in a regulated or highly controlled environment preferred.
• Experience with revenue operations sales technology customer relationship management commercial analytics AI or workflow automation preferred.

Success in this role will be demonstrated through:

• A visible prioritized technology roadmap aligned with business goals and approved investment decisions.
• Clear governance ownership decision rights dependencies risks and escalation paths across the portfolio.
• Improved platform adoption reliability integration data quality and user experience.
• Reduced duplication of tools unplanned requests avoidable delivery delays and unresolved technology debt.
• Demonstrated business value from technology AI and automation investments.
• A capable accountable team with clear roles strong product ownership and appropriate succession depth.

• General office demands.

• Up to 25%.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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