Sr. Director, Digital Experience and Channels

We engage the most inspired minds to do their best work wherever they work bestpowering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build power manage and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150 countries the global technology company provides premium enterprise-grade solutions tools and services including specialized platforms for WordPress industry-tailored eCommerce and agency solution suites and developer-centric tools like Local Advanced Custom Fields and more. WP Engines innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at .

What is Cool About This Job

Customers experience a company through the combined effect of its website search presence paid media social channels email events and digital journeys. As the Sr. Director Digital Experience and Channels you will own that connected execution system for WP Engine.

You will lead the website as a product and bring together digital experience conversion SEO and GEO paid media prospect nurture organic channel operations events partnerships and experimentation. Your mandate is not simply to manage channels. It is to create a coherent and measurable path through which priority audiences discover understand evaluate and act on WP Engine solutions.

The Day to Day

• Website Product Leadership: Own the strategy roadmap governance and performance of the WP Engine website as the companys primary digital customer experience.

• Journey Architecture: Design connected discovery evaluation and conversion journeys across company audience solution and product levels.

• Channel Leadership: Lead SEO GEO paid search paid social digital media prospect nurture execution organic social operations events affiliates and paid partnerships.

• Conversion and Personalization: Build a rigorous experimentation personalization self-service and conversion-optimization capability.

• Channel Investment: Recommend and manage channel allocation within approved growth priorities balancing efficiency learning reach and long-term capability building.

• Performance Management: Improve relevant audience growth discoverability conversion pipeline contribution self-service performance and customer acquisition efficiency.

• Team and Partner Leadership: Develop strong digital channel and experience leaders and manage agencies platforms and external partners with clear performance expectations.

• Strategic Partnerships: Work with New Growth to turn acquisition strategy into executable journeys; Brand to express the company story consistently; Product Marketing to maintain accurate claims; Content and Creative to create effective experiences; Customer Marketing to connect prospect and customer journeys; and the Revenue Marketing COE to align channel decisions with CAC and conversion guardrails.
  

Your Expertise and Passion

• Digital Growth Leadership: 12 years of progressive experience across digital experience website product management acquisition channel strategy performance marketing or growth leadership.

• Connected Journey Strategy: A demonstrated ability to integrate website search paid media email social events and partnerships into coherent customer journeys.

• Digital Product Mindset: Experience managing a high-impact website or self-service experience with a clear roadmap customer research experimentation and conversion discipline.

• Channel Fluency: Deep understanding of paid and organic acquisition SEO and GEO media economics nurture attribution and the strengths and limitations of individual channels.

• Data and Experimentation: Strong analytical judgment and experience building testing programs that improve conversion and customer acquisition efficiency.

• Cross-Functional Partnership: The ability to share growth accountability with strategy leaders while retaining clear authority over channels experiences and execution quality.

• Operational Scale: Experience leading broad teams agencies budgets platforms and competing priorities in a complex global organization.
  

The Perks & Benefits

• Company Stock Options (Every employee is an owner in the company)

• Great Health Benefits (Medical Dental Vision Life Insurance)

• Fertility Benefits (IVF/Fertility drug coverage)

• HSA Company contribution

• 401(k) with a 4% match

• Disability Insurance

• Paid Family and Caregivers Leave

• Employee Assistance Program

• Generous Vacation Time (Who doesnt like time off)

• One-time $500 payment to set up your home office

• 4 Company Wellness Days a year

• 1 floating holiday

• Pet Insurance

• On-going education through LinkedIn Learning Workday Learning and our Career Growth Portal

We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The estimated base salary range for this position is as listed above. Some roles may also be eligible for overtime pay. Our salary ranges are determined by job role and responsibilities and level. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position nationwide. The actual base pay will vary based on various factors including job-related skills and individual qualifications objectively assessed during the interview process. Your talent acquisition partner can share more about the total rewards package at WP Engine including any additional total rewards components such as equity variable pay plans (if applicable) and benefits during the hiring process.