Sr Desktop Support Tech

Role: TAX - Sr Desktop Support Tech #3 - 100% ON SITE (812381)

Job Id : 812381

Positions: 01

Location: 600 E. Main VA

Work Mode: Onsite

Interview: Both Web Cam and In Person Interview

Client: TAX

Experience : 5

Client State: Virginia

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possibleFOLLOW UP IN PERSON Interview will be conductedif there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.

100% ON SITE from Day One
Parking not provided for contractors


ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.

Considerable knowledge of pc hardware peripherals & networks

Considerable knowledge of Laptop Refresh

Ability to use software tools (SCCM Remote Desktop Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems hardware and software including drivers and bios.

Excellent problem-solving analytical and team-working skills.

Excellent customer service communication and interpersonal skills.

An openness to learning new technologies.