Sr Compliance Specialist, Amazon Global Logistics

Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of entry for both internal and external Amazon customers. The Sr. Compliance Specialist is the primary resolution support owner for cargo detained by CBP FDA CPSC EPA and other Partner Government Agencies (PGAs) managing each case from first notice through final resolution. You will work across a broad stakeholder set: importers of record (IORs) U.S. government agencies examination facilities carriers and Amazon internal teams spanning Operations Compliance Legal Finance Origin and Product/Tech.
ACT is scaling to meet growing import volume and increasing case complexity. This role will evolve alongside the business we are looking for someone who can adapt take ownership across shifting priorities and contribute beyond their immediate caseload. Strong written and verbal communication skills are essential; cases routinely carry same-day response requirements with seizure penalty or mounting demurrage as direct financial consequence of inaction.


Key job responsibilities
Manage an active caseload of CBP exam holds PGA detentions and other enforcement actions across assigned U.S. ports from intake through resolution (release re-export destruction or formal response)
Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths including re-export manipulation/destruction and UFLPA exclusion proceedings
Serve as the primary government-facing customs broker point of contact building working relationships with CBP officers FDA district staff CPSC analysts EPA inspectors and other PGA personnel
Coordinate logistics for cargo returns CES pickup drayage and destruction with carriers exam facilities and Amazons logistics network teams
Partner cross-functionally with CTU operations finance controllership and billing on entry corrections fee approvals invoice reconciliation and systemic filing issues
Draft formal agency responses triage enforcement communications by urgency and escalate seizure and penalty actions same business day per team SLAs
Contribute to weekly business reviews and operational reporting port-level case status dwell aging hold/exam rates and constraint callouts for leadership
Collaborate with product tech and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity


- Experience in Trade Compliance and/or Supply Chain industry i.e. as customs agent/officer compliance specialist or customs operations
- Working knowledge of CBP entry types import regulations and PGA hold processes (CBP FDA CPSC EPA USDA/AQI)
- Ability to read and interpret CBP forms (CF-28 CF-29 CF-7512 CF-3499) and federal enforcement correspondence

- Licensed Customs Broker (LCB) or active pursuit of the license
- Direct experience with CPSC NOVs UFLPA enforcement actions FDA DWPE/DWCI holds or EPA/TSCA refusals
- Familiarity with CBP ACE in-bond processing or CES logistics coordination

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 26.29 - 41.77 USD hourly