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Learn about our benefits designed for you to Thrive at work and at home.

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Where is the work:

Position Summary

We are seeking a Senior Collaboration Platform Engineer to lead the engineering administration and optimization of Microsoft 365 and Google Workspace environments across a global enterprise. This role is responsible for ensuring both platforms operate reliably securely and efficiently while delivering a consistent and high-quality user experience.

The ideal candidate brings deep technical expertise across both ecosystems and can effectively support a dual-platform environment through strong execution automation and operational ownership.

Key Responsibilities

Platform Engineering & Global Operations

Engineer administer and support Microsoft 365 and Google Workspace environments across all regions.

Manage core services including M365 (Exchange Online Teams SharePoint OneDrive Entra ID) and Google Workspace (Gmail Drive Meet Admin Console).

Monitor platform health performance and service reliability; proactively resolve issues.

Serve as the senior escalation point for complex incidents and platform-related problems.

User & Access Engineering

Engineer and support user lifecycle processes (joiner mover leaver) across both platforms.

Manage identity licensing mailbox provisioning storage allocation and group membership.

Maintain role-based access controls and consistent permission models across systems.

Governance Implementation & Enforcement

Implement and enforce enterprise governance policies (access sharing naming retention).

Identify and remediate oversharing orphaned data and misconfigurations.

Support audit and compliance activities.

Coexistence & Platform Support

Support dual-platform operations (M365 and Google Workspace).

Troubleshoot mail flow calendar interoperability and file access issues.

Improve user experience by reducing friction between platforms.

Identity & Integration Engineering

Maintain identity synchronization (Entra ID Google Identity).

Support integrations with Workday Halo and IAM solutions.

Troubleshoot provisioning sync and authentication issues.

Automation & Engineering Efficiency

Build and maintain automation using PowerShell Graph API and Google Admin SDK.

Improve operational efficiency through automation and standardization.

Develop reporting for usage health and licensing.

Security & Compliance Operations

Maintain MFA access policies and auditing.

Support eDiscovery and retention requirements.

Monitor risks and remediate misconfigurations.

Support & Cross-Team Collaboration

Provide Tier 2/3 engineering support.

Partner with service desk teams to improve workflows.

Collaborate with infrastructure security and business teams.

Documentation & Knowledge Management

Maintain runbooks procedures and documentation.

Contribute to knowledge base content and training.

Promote engineering best practices.

Required Qualifications

Bachelors degree or equivalent experience.

812 years enterprise IT experience with M365 and Google Workspace.

Experience supporting coexisting platforms at enterprise scale.

Strong knowledge of Exchange Online Gmail SharePoint OneDrive Google Drive.

Experience with Entra ID and Google Identity.

PowerShell and automation experience.

Experience in global multi-region environments.

Preferred Qualifications

Experience with Halo ITSM and Workday integrations.

Experience optimizing multi-platform environments.

Knowledge of IAM/SSO solutions.

Relevant Microsoft 365 and Google Workspace certifications.

Key Skills

Strong engineering and troubleshooting skills

Automation and scripting expertise

Operational ownership and attention to detail

Ability to manage complex environments

Effective communication skills

Work Environment

Primarily onsite role supporting a global enterprise environment

Collaboration with IT leadership and regional teams

Occasional travel required

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.
• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.