Sr. Clerk

JOB SUMMARY:

Under minimal supervision performs clerical duties which are well defined and of moderate scope and complexity. Duties may include such tasks as receiving and/or conveying information preparation of summaries sorting and matching documents filing records collecting sorting and distributing mail data entry routine inventory and supply organization.

ESSENTIAL DUTIES:

• Provide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days.
• Appropriately timely and accurately documents the PFS financial computer systems while assisting with daily task/batch adjustments and insurance/patient refunds. Documents system based upon information provided by vendor.
• Meets productivity goals as set by Management.
• Recommends resourceful alternatives or original ideas/procedures for work improvement or problem-solving.
• Ensures daily tasks are kept current.
• Appropriately documents incomplete tasks to management on a daily basis.
• Accurately and timely compiles information to meet timelines for subpoenas.
• Documents subpoena log accurately and timely.
• Processes checks and forwards to Account Payable on a timely basis.
• Contacts appropriate departments to obtain necessary documents requested.
• Accurately research returned mail and able to alert the necessary parties on level of importance.
• Uses external sources and updates the system appropriately.
• Meets daily work average of volume of returned mail per day.
• Ensures patient correspondence is scanned and indexed in a timely and accurate manner into the document imaging system.
• Responsible for quality and accuracy of stored documents and ensures that the paper documents are given to the appropriate department
• Other duties as assigned.

REQUIRED SKILLS & EXPERIENCE:

• Minimum 3 years previous general office and filing experience required.
• Skill in use of computers with MS Office experience.
• Excellent interpersonal skills.
• Written and verbal communication skills to meet productivity standards.
• Positive work ethic.

PREFERRED SKILLS & EXPERIENCE:

• Bi-lingual (English/Spanish or English/Vietnamese) preferred.

PREFERRED EDUCATION:

• High School diploma or GED equivalent required.
• Business-related courses preferred.