Sr. Certification Designer, Data Center Certifications

Are you an accomplished certification designer ready to shape the future of data center workforce credentialing through rigorous exam development psychometric excellence and data-driven program innovation across AWSs global Data Center Communities

AWS Data Center Learnings mission is to develop the best data center workforce on Earth. The organization is responsible for providing training certification and career development pathways to all new and existing AWS data center employees worldwide. Our team is constantly looking to optimize the experience and provide our operations teams with a work-ready credentialed workforce.

Our Certification team is seeking a Senior Certification Designer who moves beyond traditional assessment design and leads collaborative job-task analysis workshops to blueprint and build industry-leading certification this role you will act as a credentialing strategist psychometric practitioner and empathetic designer partnering with cross-functional teams to build certification ecosystems that span exam development item writing blueprint design credential management and certification pathway architecture. This position requires consistent collaboration with Senior Leaders in Data Center Operations Safety Security Logistics Planning Delivery and other teams to design and deliver valid reliable and defensible certification programs. You will consult with technical subject-matter experts apply psychometric principles and emerging technologies and use data-driven iteration to produce certification experiences that drive measurable workforce capability outcomes.

We are looking for a professional who designs and delivers innovative certification solutions at scale. The ideal candidate will have proven mastery of exam development methodologies job-task analysis item writing best practices psychometric principles and credentialing standards (such as ISO 17024 or equivalent). You must be able to manage multiple complex certification projects simultaneously mentor fellow designers and drive the future certification development roadmap. The ideal candidate demonstrates ownership of outcomes thinks big about scalable credentialing solutions dives deep into psychometrics and operational challenges and maintains the highest standards while moving fast to meet business needs.

As the Senior Certification Designer you will represent our organization across Data Center Communities. This entails translating organizational competency frameworks into actionable certification strategies that balance rigor and agility: modular scalable exam architectures that adapt to evolving workforce needs. Your role will require communicating at all levels of the organization working with senior leaders and building relationships across global time zones and geographies.

Key job responsibilities
- Design and manage end-to-end certification programsfrom exam blueprinting and item development through field testing standard setting and credential maintenance.

- Facilitate job-task analysis workshops and apply competency-mapping principles to create defensible certification blueprints.

- Lead item writing workshops guiding SMEs in developing high-quality exam items (multiple choice scenario-based performance-based) aligned to blueprint domains.

- Apply psychometric techniques (classical test theory IRT item statistics standard-setting methodologies) to ensure exam validity and reliability.

- Use performance analytics and candidate feedback to iterate on exam design optimize item banks and demonstrate program quality.

- Lead cross-functional certification projects in matrixed environments mentoring junior designers and raising credentialing standards.

- Design scalable modular item banks and certification architectures supporting multiple credential levels roles and geographies.

- Manage the full certification lifecycle and communicate strategy alignment with senior leadership across Global Data Center Operations.

A day in the life
Your morning kicks off with a little detective workdiving into item bank analytics and pass/fail dashboards hunting down those sneaky underperforming items with lousy discrimination indices or bias flags waving for attention. Next youll pop into strategic meetings with senior leaders from Data Center Operation playing translator between heres whats breaking in the field and heres what our certification roadmap needs to fix. By mid-morning youre running a job-task analysis workshop with subject-matter expertsthink: sticky notes flying task criticality debates getting spicy and knowledge requirements taking shape for a shiny new data center operations credential. After lunch (fuel up youll need it) youre leading an item writing jam sessioncoaching SMEs on crafting scenario-based questions that actually make people think red-penning drafts for technical accuracy and making sure everything maps back to those all-important blueprint weightings. Your afternoon Its a choose-your-own-adventure: maybe youre wrangling a standard-setting panel for an updated cert form geeking out over item-level psychometric reports with a senior psychometrician or teaming up with the learning experience crew to make sure prep resources and exam objectives are best friends. Through it all youre the person holding the big picture and the fine detailsmaking sure every certification that ships is valid reliable defensible equitable and actually measures the stuff that matters most for the workforce.

About the team
Our mission is to develop the best Data Center workforce on Earth. The AWS Data Center Certification team sets the trusted standard that empowers the worlds most skilled data center workforce. We create rigorous scalable certification programs that validate that builders within Data Center Operations demonstrate the technical competencies needed to work safely securely and effectively. The team designs credential pathways that span a builders entire career journey: from foundational role-based certifications and safety credentials to advanced operational qualifications for tenured employees. Our certifications provide individuals with meaningful portable credentials and provide the organization with a verified defensible record of workforce capability. Our work directly underpins the safety availability and operational excellence of AWSs global data center infrastructure.

- Bachelors degree or equivalent in Instructional Design Educational Technology Technical Training Design or a related field
- Bachelors degree or equivalent or 5 years of with Learning & Development and course facilitation experience
- Experience applying concepts of learning science educational psychology and instructional design principles to learning solutions
- Experience developing or delivering training programs across multiple sites or regions
- Experience working with data analytics and using these metrics to identify problems or experience in profee auditing coding and documentation requirements
- Demonstrated mastery of job-task analysis methodologies and the ability to facilitate SME workshops that produce defensible competency-aligned certification blueprints.

- Masters degree or equivalent in Instructional Design Educational Technology Technical Training Design or a related field
- Project Management Professional (PMP) or equivalent certification
- Experience with graphic training systems multimedia content creation and Learning Management Systems (LMS) administration
- Experience mentoring trainers using data analytics for training effectiveness measurement and leading change management initiatives
- Professional certification in credentialing or assessment (e.g. Certified Credentialing Specialist (CCS) Certified Assessment Designer or equivalent).
- Masters degree or equivalent in Educational Measurement Psychometrics Industrial-Organizational Psychology Instructional Technology or a closely related field.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 138300.00 - 187100.00 USD annually