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Sr. Availability & Reliability Software Engineer

Truist Bank


Job Location:

Charlotte, VT - USA

Monthly Salary: Not provided by the employer
Posted: 6 September 2026 (7 hours ago)
Application Deadline: 4 December 2026
Vacancies: 1 Vacancy

Job Summary

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Drives the design development and delivery of high-impact Availability & Reliability Engineering solutions that improve platform resiliency operational efficiency and service reliability. Applies advanced software engineering principles cloud technologies observability practices and automation capabilities to build scalable solutions that enhance incident response operational readiness and application health. Leads large and complex initiatives within the engineering organization providing technical guidance mentoring team members and partnering across teams to support strategic objectives related to automation operational excellence resilience engineering and AI-enabled operations. Translates operational insights technology risks and reliability challenges into practical solutions that improve system performance strengthen stability and support the organizations evolving technology landscape.

For this opportunity Truist will not sponsor an applicant for work visa status or employment authorization nor will we offer any immigration-related support for this position (including but not limited to H-1B F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN-1 or TN-2 E-3 O-1 or future sponsorship for U.S. lawful permanent residence status.)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Implements software architecture and engineering approaches for complex initiatives within the job area contributing to technical plans and working to achieve operational targets with major impact on results.
2. Adopts and refines advanced software engineering standards practices and governance mechanisms for the job area influencing how multiple teams improve quality reliability and delivery.
3. Collaborates with senior engineers product partners and architecture teammates to shape technology approaches for the domain providing deep technical insight and proposing solution patterns that inform local roadmaps and priorities.
4. Leads the end-to-end technical design and implementation of scalable secure and highly available software solutions for the job area producing patterns and examples that other technical professionals can follow.
5. Independently troubleshoots and resolves complex technical issues in the area of responsibility designing innovative architectures and performance reliability and scalability improvements that advance business objectives.
6. Provides ongoing technical guidance coaching and training to other engineers delegating and reviewing work from lower-level technical professionals and raising the technical bar through design reviews and knowledge sharing.
7. Evaluates emerging technologies and techniques relevant to the job area building prototypes and solution concepts that contribute measurable input into new features products or capabilities.
8. Contributes to the development of long-term technical goals and plans for the area of responsibility through well-reasoned recommendations design proposals and implementation experience.
9. Leads large or complex initiatives within the job area coordinating and delegating technical work that may span outside the immediate team and ensuring cohesive high-quality outcomes with limited supervision.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in Computer Science Software Engineering or related field.
2. Minimum of 7 years of professional experience in software development.
3. Deep knowledge of multiple programming languages software architecture and design principles.
4. Deep understanding of software development lifecycle testing deployment and security practices.

Preferred Qualifications

1. Advanced degree in Computer Science Software Engineering Information Systems or a related technical discipline.

2. Professional certifications in cloud reliability observability or software engineering disciplines such as AWS Certified Solutions Architect Google Professional Cloud Architect Microsoft Azure Solutions Architect Certified Software Development Professional (CSDP) Kubernetes (CKA/CKAD) or equivalent.

3. Expertise in cloud-native architectures distributed systems microservices container orchestration DevOps Site Reliability Engineering (SRE) observability platforms and resiliency engineering practices.

4. Solid experience with Agile delivery frameworks CI/CD pipelines infrastructure as code deployment automation and engineering practices that improve reliability scalability and operational effectiveness.

5. Demonstrated experience implementing observability solutions utilizing telemetry logging monitoring distributed tracing and operational analytics to improve service health operational visibility and incident response effectiveness.

6. Proven ability to troubleshoot complex production issues perform root cause analysis identify recurring patterns and recommend long-term improvements that enhance system stability and reliability.

7. Experience developing automation solutions operational tooling AI-enabled engineering capabilities or intelligent workflows that improve incident response operational insights service restoration or engineering productivity.

8. Solid understanding of application architecture infrastructure architecture deployment pipelines system dependencies capacity management performance optimization and recovery strategies within complex enterprise environments.

9. Demonstrated success leading large-scale technical initiatives focused on reliability service resilience operational excellence technology restoration or continuous improvement within a business or technology domain.

10. Strong communication and technical leadership skills with the ability to partner effectively across engineering teams mentor junior engineers communicate technical concepts to stakeholders and translate operational findings into actionable recommendations.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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Required Experience:

Senior IC


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