Sr Associate Operations & Programs Neurology Medical Marketing
Charlotte, VT - USA
Job Summary
At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer heart disease inflammatory conditions rare diseases and obesity and obesity-related conditions. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.
Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
The Senior Associate Neurology Medical Marketing - Operations & Programs will provide operational coordination and executional support across the U.S. Neurology Medical Marketing organization including the Opinion Leader Engagement & Peer-to-Peer and Insights & Congress Strategy sleeves. Reporting to the Neuro Medical Marketing Lead this individual will convert strategic priorities into clear project plans reliable operating rhythms accurate trackers and well-prepared teams across gMG and NMOSD.
This role is designed to build a strong foundation in Medical Marketing while ensuring priority medical marketing workstreams are executed flawlessly. The Senior Associate will work closely with Senior Manager and Manager leaders HCP Operations agencies and cross-functional partners to support congresses Speaker Bureau and P2P programs advisory boards field insights budgets and team operations. The role will own defined operational workstreams and receive structured stretch opportunities to build broader marketing judgment customer understanding and strategic capability.
- Maintain the integrated Medical Marketing calendar workback plans action logs status trackers and core documentation across P2P opinion leader engagement insights advisory boards and congress workstreams.
- Coordinate recurring planning status preparation and debrief meetings; prepare agendas and materials capture decisions and actions and follow through with accountable owners.
- Support budget tracking purchase-order and invoice coordination forecast inputs and reconciliation activities in partnership with workstream owners Finance Procurement HCP Operations and agency partners.
- Build consistent operating tools templates and file-management practices that improve visibility reduce duplication and enable the team to deliver work on time and with appropriate controls.
- Support the Insights & Congress Strategy and Opinion Leader Engagement & P2P leads with congress kickoffs project plans internal readiness meetings deliverable tracking and pre-congress/post-congress closeout activities.
- Coordinate (internal/external) congress communications and operational documentation including sponsorship tracking required submissions stakeholder updates vendor coordination and deadline management under workstream-lead direction.
- Help prepare cross-functional meeting schedules materials-routing plans and on-site coordination details for approved Medical Marketing activities; maintain clear records of decisions commitments and follow-up actions.
- Compile planning inputs and support post-congress debriefs insight capture and action tracking so learnings are visible and usable by the broader franchise team.
- Partner with Professional Marketing on handoffs and interdependencies while respecting its ownership of booth-related and sales-driven assets including Tier 3 local conference kits.
- Maintain accurate speaker and program-readiness trackers across the Speaker Bureau lifecycle including nomination status contracting coordination training completion content access and activation needs.
- Coordinate speaker training operations including training calendars invitations attendance completion records materials readiness follow-up actions and appropriate documentation.
- Partner with HCP Operations and the P2P lead to help ensure trained speakers have timely access to approved materials and that program requirements system updates and readiness steps are completed.
- Support marketing-led HCP education and engagement programs with project plans materials routing stakeholder communications vendor logistics budget tracking and program closeout; escalate risks or delays early.
- Provide detailed planning and logistics support inclusive of agency management support for advisory boards and other approved insight-generation activities including timelines meeting logistics participant-status tracking contracting coordination materials routing and vendor coordination.
- Support the TLL field-insight operating model by organizing submissions maintaining defined intake processes tracking follow-up questions and preparing accurate summaries and readout materials for review by the Insights lead.
- Help maintain insight repositories source materials and action trackers so customer scientific field and congress learnings can be efficiently accessed and acted upon.
- Take on defined stretch assignments across the two sleeves such as improving a process building a dashboard supporting a content-development workflow or leading a time-bound component of a congress P2P or insight initiative with coaching from the accountable leader.
- Develop working knowledge of UPLIZNA gMG NMOSD customer segments Medical Marketing roles promotional review requirements and the operating standards required in a regulated environment.
- Seek and apply feedback from leaders and partners; demonstrate increasing judgment ownership communication effectiveness and ability to anticipate team needs over time.
- Build strong working relationships across HCP Operations HCP Marketing Medical Affairs Field Medical TLLs Sales Training Regulatory Legal Finance Procurement Global Professional Marketing and external agencies.
- Manage sensitive information budgets deadlines and partner interactions with professionalism accuracy sound judgment and a strong commitment to compliance.
- Contribute to a team culture of scientific curiosity customer centricity collaboration ownership continuous improvement and high standards of execution.
- Drive operational excellence by maintaining marketing systems identifying process improvements and fostering a collaborative high-performing team culture while living Amgen Values.
- Masters degree; OR
- Bachelors degree and 2 years of marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization; OR
- Associates degree and 6 years of marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization; OR
- High school diploma / GED and 8 years of marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization.
- Bachelors degree in business marketing communications science or a related discipline preferred.
- Experience supporting marketing commercial operations medical marketing meetings and events or other complex cross-functional programs; biotechnology pharmaceutical medical device or healthcare experience preferred.
- Experience supporting the development and execution of promotional marketing materials including the promotional review process and the Material Approval Compliance (MAC) process.
- Neurology rare disease or specialty pharmaceutical experience.
- Strong project management and organizational skills with demonstrated ability to manage multiple timelines details and stakeholders in a fast-paced environment.
- Comfort working with budgets purchase orders invoices trackers and operational reporting; proficiency with Microsoft Office including Excel and PowerPoint.
- Strong written and verbal communication skills sound judgment curiosity and a willingness to learn in a highly regulated environment.
- Experience with systems such as Veeva Workday SAP/Ariba or CRM platforms is a plus.
As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.
In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:
- A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
- A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
.Salary Range
76673.40USD -103734.60USDRequired Experience:
Senior IC
About Company
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. As an organization dedicated to improving the ... View more