Specialty Program Coordinator- Infectious Disease
Job Location:
Columbus, NE - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Looking to join our dynamic team at Ohio State University Physicians where excellence meets compassion
With over 100 cutting-edge outpatient center locations dedicated to providing exceptional patient care while fostering a collaborative work environment our buckeye team includes more than 1800 nurses medical assistants physicians advanced practice providers administrative support staff IT specialists financial specialists and leaders that all play an important an employee of OSUP youll be an integral part of a team committed to advancing healthcare education and professional growth.
Our culture
At OSUP we foster a culture grounded in the values of inclusion empathy sincerity and determination. We meet our teams where they are coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and thats why we offer our employees a flexible competitive benefit addition to medical dental vision health reimbursement accounts flexible spending accounts and retirement we also offer an employee assistance program paid time off holidays and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee you will be eligible for these various benefits depending on your employment status.
- Works as the coordinator between physician offices specialty clinics hospital departments and patients to promptly meet the needs of patients scheduled for clinic appointments and procedures as well as referrals across the organization. Serve as an essential link between patients and all other care providers.
- Maintains the assigned minimum number of patient cases longitudinally. Tracks and maintains large amounts of data such as patient profiles appointments and interactions.
- Coordinates multidisciplinary planning conferences develops concise patient summaries for use by the care team and documents recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
- Routinely collaborates with others to assess gaps related to patient outcomes with integrated efforts towards continuous quality improvement and refinement; compiles statistics/data as requested and shares with management as directed.
- Contacts patient prior to appointments to confirm appointment and identify barriers or concerns that may interfere with their preparation and arrival to their scheduled appointment; obtains records and retrieves necessary patient information using the Medical Information system; prepares care team for patient arrival; enters test orders and insurance authorizations where applicable; where applicable mails any specimen/sample kits to patient pre- or post-visit.
- Assists patients and his/her family by identifying resources as part of their care plan in areas such as but not limited to medical treatment insurance or affordable alternative programs financial and social issues. Provides referrals for services to community agencies as appropriate.
- Follows up with patients and families/significant others (where appropriate) throughout care plan; where needed escorts patient and/or their families/significant others to pre- and post-procedure areas;
- Identifies opportunities for improvement in patient care and organizational processes.
- Anticipates the needs of all customers (internal and external) and assumes responsibility for solving customer problems when appropriate.
- Contributes to performance improvement of the hospital the clinic and patient care team.
- Ability to perform functions using job-related software and systems.
- Attendance promptness professionalism the ability to pay attention to detail cooperativeness with co-workers and supervisors and politeness to customers vendors and patients.
- Cultivate positive working relationships with clients.
- Complete all required trainings submission of invoices and other required duties in a timely manner and in accordance with standard operating procedures.
- Assist eligible clients in completing relevant applications securing necessary supporting documentation and filing the applications with the appropriate agencies.
- Provide referrals to and work collaboratively with onsite Case Managers.
* Work with Patients to schedule and complete appointments provide holistic support to increase patient self-management and assist in achieving medical stability
* Work callobratively as part of a Ryan White Service team.
* Provide Patients wiht the information resources and support they need to remain in care adhere to their medication and maintain good health ans well-being
* Help Patients to access servcies from multiple providers acting as a bridge between patients and providers
* Coordinate scheduling of non emergency medical transportation via comprehensive Lyft program
* Assist with linkage and navigation of HIV Pre-exposure Prophylaxis (PrEP) Care
* Must have sensitivity to interest in and competence in cultural differences HIV/AIDS sexual practices substance dependency and a demonstrated competence inworking with the gay/lesbian/bisexualtransgender community.
Required Experience:
IC
About Company
The Ohio State University Physicians, Inc. (OSUP) provides outpatient care throughout Central Ohio and the surrounding areas. We are the approved not-for-profit practice plan for The Ohio State University College of Medicine designated by the University Board of Trustees.
