Special Assistant
Washington, AR - USA
Job Summary
Organizational Location: This position is with the Department of Homeland Security within U.S. Customs and Border Protection USBP Headquarters Mission Support Directorate Office of the Executive Director located in Washington DC.
As a Special Assistant you will be responsible for performing accountable and varied duties that encompass the full range of DHS CBP and USBP programs and initiatives.
This position starts at a salary of $143913.00 (GS-14 Step 1) to $187093.00 (GS-14 Step 10)
Your duties will include:
- Providing advice and guidance on undefined issues and elements for programs essential to CBPs mission such as major programs of national scope and impact.
- Reviewing analyzing and providing guidance and recommendations on sensitive information confidential and wide-ranging policy matters impacting the Agency as well as internal disciplinary and grievance issues that are presented to the SES.
- Recommending long-range program plans goals objectives and milestones which serve as the basis for substantive changes in the organization and administration of programs affecting large numbers of people and that advance the SESs vision and priorities.
- Serving as a focal point and personal liaison to the SES to develop and maintain relationships with various stakeholders within CBP Federal Government State Local and Tribal Governments and Private Industry.
- Operating as a resource person and problem solver to management and providing expert advice involving a variety of mission issues to the senior leadership within the Directorate.
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- All pre-employment processes will be conducted in English
- You may be required to pass a background investigation
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
- As an employee of CBP you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees and to CBP employees specifically as well as the criminal conflict of interest statutes. Once you enter on duty these rules include obtaining approval for outside employment or business activity to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
- DHS uses E-Verify an internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
- Bargaining Unit: This position is not covered under the bargaining unit.
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level performing duties such as:
- Serving as the SESs focal point and personal liaison with senior officials across CBP other federal agencies state/local/tribal governments and private-sector partners to advance key USBP and CBP initiatives;
- Leading teams and/or projects to redesign automate or re-engineer office processes and recommending and implementing improvements that increase efficiency or responsiveness of services provided by the directorate;
- Analyzing projects issues and programs impacting USBP and developing sound recommendations to resolve problems mitigate conflicts or enhance achievement of CBPs mission and priorities;
- Attending and participating in sensitive operational briefings assessing implications of USBPs operational posture and advising the SES on recommended responses to requests for information;
- Researching drafting and editing high-level written materials-including reports briefings correspondence memoranda and emails-to provide guidance on complex program issues and advance USBP-wide initiatives and priorities.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
You must:
- Meet all qualification requirements including education if applicable to this position subject to verification at any stage of the application process; and
- Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/29/2026.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agencys core values of vigilance service to country and integrity. During the screening and/or background investigation process you will be asked questions regarding any felony criminal convictions or current felony charges the use of illegal drugs (e.g. marijuana cocaine heroin LSD methamphetamines ecstasy) and the use of non-prescribed controlled substances including any experimentation possession sale receipt manufacture cultivation production transfer shipping trafficking or distribution of controlled substances. For additional information on the preemployment process review the following link: Applicant Resources CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor intern consultant or volunteer supporting the U.S. government
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
The Department of Homeland Security encourages persons with disabilities to apply to include persons with intellectual severe physical or psychiatric disabilities as defined by 5 CFR 213.3102(u) and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans Peace Corps/VISTA volunteers and persons with disabilities possess a wealth of unique talents experiences and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Junior IC