Solutions Engineer Software Factory

The Software Factory in Product Creation and Industrialization delivers scalable software solutions to support technology platforms programs suppliers and internal teams. The Work Management team enables frictionless planning tracking and delivery through highly integrated tools and workflows.

The Solutions Engineer is a hands-on platform engineer and solution architect who designs and delivers enterprise-grade solutions across the Atlassian ecosystem (Jira Jira Service Management Jira Product Discovery Assets Goals/Projects) and adjacent lifecycle tooling for requirements code and testing.

• Take charge of designing solutions that tackle critical challenges for Product Creation and Industrialization leveraging the Atlassian platform (Jira Confluence) while setting scalable standards and overseeing governance.
• Configure Jira/JSM/JPD/Assets elementsincluding workflows schemes automations forms and SLAsto optimize delivery and service outcomes.
• Manage Atlassian Cloud administration and its operating model covering permissions project and space provisioning guardrails audits and maintaining platform hygiene.
• Develop and maintain integrations and extensions such as Forge apps REST/GraphQL APIs and webhooks/events ensuring robust error handling monitoring and supportability.
• Launch AI-powered workflows (such as Atlassian Intelligence/Rovo GitHub Copilot) by implementing practical governance including approved use cases knowledge sources access controls and guardrails in partnership with our Enterprise Technology partners.

Youll have...

Bachelors Degree in Computer Science AI or Machine Learning or related technical field.

5 years with Atlassian cloud tools (Jira Confluence) including deep expertise in at least one of JSM JPD Assets/CMDB or Goals/Projects; experience with governance permissions and automation at scale
5 years integration engineering: REST APIs (GraphQL preferred) webhooks events sync patterns error handling monitoring and observability
3 years scripting/automation: Python or JavaScript/TypeScript (); ability to build utilities/services for operations and data movement
3 years hands-on AI enablement: Atlassian Intelligence/Rovo or similar GitHub Copilot; knowledge of governance prompt patterns access controls guardrails
Enterprise identity/security: SSO/SAML OAuth/OIDC RBAC least-privilege design
Requirements/ALM exposure: experience with Jama Polarion or PTC Codebeamer; understanding of traceability


Even better you may have...
Masters degree in Computer Science AI/ML or related technical field
Experience with DX Developer Intelligence Platform configuring reports and supporting operations
Experience in Atlassian Cloud migrations scaling and enterprise operating models
JSM service management design and automation at scale
Forge app evaluation Compass/GitHub CI/CD integrations developer portal/service catalog concepts
Toolchain integration across requirements delivery service management and reporting
Data pipelines and analytics for work management via API extraction

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $86600-$144900.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

#LI-AC4