Solutions Engineer, Implementation & Delivery

Company: EliseAI
Location: New York NY; Austin TX; or San Francisco CA (4-5 days per week in office; about 25% travel)
Compensation: $150000 - $200000 competitive equity
Employment Type: Full-time
Visa Sponsorship: Visa transfers (OPT H-1B transfer)

EliseAI improves housing and healthcare by integrating AI agents deeply into existing workflows simplifying how renters tour lease and request maintenance and how patients schedule and complete intake.

EliseAI has raised $250M and is a later-stage (Series D) company.

EliseAI is hiring Solutions Engineers (3-7 years) who have owned end-to-end technical implementations for enterprise SaaS customers. You will own implementation for enterprise housing customers from sales handoff through scoping configuration testing and go-live working across APIs integrations and configuration-heavy platforms.

• Own the full technical implementation lifecycle for enterprise housing customers from handoff to go-live.
• Partner with Sales Customer Success and Engagement Managers on a seamless customer experience.
• Scope requirements map workflows and turn them into implementation plans.
• Manage multiple concurrent implementations across product verticals.
• Travel on-site to customers (about 25%).
• Work in the data and API layer: integrations data trends and data migration.
• Feed implementation learnings to Product and Engineering and build playbooks and templates.

• 3-7 years in solutions engineering implementation engineering or technical account management
• End-to-end technical implementations for enterprise SaaS customers
• Comfort with APIs system integrations SQL and configuration-heavy platforms
• A record of successful go-lives in complex multi-stakeholder environments
• Willingness to travel about 25%

• High-growth startup experience
• CRM implementation experience
• Consulting-to-PM background with strong technical foundations

APIs system integrations SQL Looker Tableau BI tools SaaS platforms CRM platforms data migration

REVENUE: 14% of first-year salary. Est. fee per hire $21K-$28K; 4 seat(s) up to $98K if all filled.

TARGET COMPANIES (client (Big 4 named for accounting role) suggested): Yardi RealPage Entrata AppFolio NetSuite partners Big 4 Finance Transformation.

BEST-FIT CANDIDATE: 3-7 yrs; enterprise SaaS implementations; APIs/SQL; go-lives; visa: transfers only; location: NYC/Austin/SF 4-5 days 25% travel.