Senior Customer Engineer, iGaming

• Singapore

• As a Solutions Engineer you are the technical anchor throughout the sales cycle from presales to postsales. You will partner with enterprise prospects and customers to educate empower and ensure their success on the Cloudflare platform. Leveraging your expertise in Cloudflares global network you will design bestfit solutions onboard new customers via video inperson sessions or documentation and support their longterm growth.
• You will act as a trusted advisor on web and mobile security and performance developing firewall rules from logs optimizing caching and delivery strategies and building or adapting internal tools and scripts to meet customer the technical advocate for customers you will collaborate across Sales Product Engineering and Support teams. Your focus on customer success will drive you to create scalable solutions and deliver lasting impact.

• Our Solutions Engineers come from diverse fields consulting engineering software development product management customer support and project delivery. We value varied experience and genuine curiosity for technology.
• You are passionate about technology able to simplify complex concepts and eager to build and experiment.
• You enjoy solving customer challenges and thrive in a collaborative team environment.
• Ability to manage a project work to deadlines and prioritize between competing demands;
• Understanding of how the internet works. For example:
  • Know the differences between TCP & UDP and understand what kinds of applications may favor one over the other;
  • Can explain the difference between authoritative DNS & recursive DNS;
  • You understand the role of a firewall why TLS (SSL) plays an increasingly important role on todays Internet a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Singaporean or PR is highly preferred.
• Language proficiency: Fluent in Mandarin to support Chinese-speaking customers.

• Bonus!
• Previous experience in a sales or consulting role. (note: doesnt have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python JavaScript Bash) and a desire to expand those skills;
• Youve built a web application before or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF XSS and SQLi in detail and Cloudflares role in defending against them;
• Understanding of or experience with regulatory requirements such a PCI DSS HIPAA and SOC-2;
• AI / ML familiarity exposure to LLM applications inference workloads RAG or AI gateway / model routing concepts; ability to discuss how customers operationalize AI in production (latency cost abuse data residency);
• Developer platform experience hands-on with serverless / edge compute (Workers Durable Objects R2 KV D1 Queues or equivalents) and API-first architectures;
• Cloud architecture fluency working knowledge of AWS / GCP / Azure / Alibaba Cloud and hybrid or multi-cloud deployment patterns.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.