Software Success Coordinator
Job Location:
Job Location:
Henrico County, VA - USA
Monthly Salary:
$ 55000 - 65000
Monthly Salary:
Posted on:
13 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is seeking a Software Success Coordinator to serve as the central point of coordination between clients support teams and internal departments. This role focuses on ensuring requests are efficiently managed clients remain informed and operational processes run smoothly from initiation to completion.
The ideal candidate is highly organized customer-focused and thrives in a fast-paced environment where managing multiple priorities and maintaining attention to detail are critical to success. Candidates with a background in Customer Success Client Services Account Management or Support Operations are strongly encouraged to apply.
Qualifications
The ideal candidate is highly organized customer-focused and thrives in a fast-paced environment where managing multiple priorities and maintaining attention to detail are critical to success. Candidates with a background in Customer Success Client Services Account Management or Support Operations are strongly encouraged to apply.
Qualifications
- 2 years of experience in Customer Success Customer Support Client Services Service Coordination Operations Project Coordination or Account Management
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent verbal and written communication skills
- Experience working with ticketing systems CRM platforms or workflow management tools
- Strong attention to detail and commitment to accuracy
- Proficiency with Microsoft Office and business applications
- Experience in a SaaS technology software or professional services environment is preferred
- Exceptional customer service and relationship-building abilities
- Experience in a Customer Success Client Services or Account Management environment
- A proactive solution-oriented mindset
- Strong critical thinking and decision-making skills
- Ability to remain organized in a dynamic environment
- Comfortable collaborating across multiple departments
- High level of accountability and follow-through
- Professional demeanor with a client-first approach
- Desire to learn new systems processes and technologies
About Endurance IT Services
Endurance IT Services provides Managed IT Services Cybersecurity Solutions Network Infrastructure and IT Consulting to help businesses stay secure connected and productive. We also offer IT Staffing for Direct-Hire Contract-to-Hire and Contract roles as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clientsbut our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.
Required Skills:
Client Success
