Software Quality Assurance Lead

Job Description Summary

The Software Quality Assurance Lead owns end-to-end quality for the Client Onboarding platform which supports critical client account opening and maintenance functions. The role drives functional automation and performance test strategy; governs test cycles; and provides single-point accountability for quality and release readiness. By aligning development and testing efforts the role helps deliver consistent high-quality outcomes on time through a balanced mix of automation and manual testing.

Job Description

This position follows a hybrid work model with an expectation to be in the office 3 days per week at the St. Petersburg FL Corporate Office location.

Please note: This role is not eligible for Work Visa sponsorship either currently or in the future.

Responsibilities

• Own end-to-end quality strategy test governance release readiness and delivery quality for the Client Onboarding platform.

• Lead functional automation API integration end-to-end and performance testing efforts across multiple initiatives and releases.

• Design implement and continuously improve scalable automation frameworks testing standards and quality engineering practices.

• Establish automated quality gates release validation processes test reporting and quality metrics integrated into CI/CD pipelines.

• Drive Shift-Left Testing Test-Driven Development (TDD) Behavior-Driven Development (BDD) and quality-by-design principles.

• Partner with Product Managers Business Analysts Architects Developers Platform Engineering and DevOps teams to ensure solutions are testable measurable and production ready.

• Provide technical leadership mentoring and coaching to engineering and quality teams while fostering a quality-first culture.

• Continuously improve automation coverage release confidence operational stability and testing effectiveness through data-driven analysis and innovation.

Required Qualifications

• 10 years of experience in Software Quality Engineering Test Automation Software Engineering or Software Quality Management within large-scale enterprise environments.

• Proven experience leading quality engineering initiatives test strategy automation release readiness and quality governance across multiple teams.

• Strong experience designing and implementing enterprise-scale automation frameworks and testing solutions.

Technologies / Frameworks

• Java; JavaScript; SQL; Design for Testability and Observability Playwright; Selenium WebDriver; Appium; TestNG; RestAssured; Spring Framework/Spring TestContext; Allure Reporting; UI/API/Regression/Integration/E2E/Performance Testing; Test Framework Design; POM; CSS Selectors; XPath REST APIs; JSON; XML; Postman; JMeter; Gatling;

• Test Strategy/Governance; Quality Metrics/Reporting; Shift-Left Testing; TDD; BDD; Cucumber/Gherkin; Risk-Based Testing/Prioritization; Release Readiness.

• Technical Leadership; Mentoring; Cross-Functional Collaboration; Stakeholder Management; Excellent Written/Verbal Communication & strong problem-solving abilities;

Preferred Qualification:

• Experience in Financial Services Wealth Management Brokerage Banking or a related industry.

• Experience supporting Client Onboarding Account Opening Account Maintenance or related operational workflows.

• Experience contributing to large-scale application modernization legacy system migration or digital transformation initiatives.

• Familiarity with testing frameworks and tools such as Katalon Studio RestSharp SpecFlow and relevant Quality Engineering Agile DevOps or Cloud certifications.

• Familiarity with AI-enabled development and testing practices including AI-driven quality engineering AI-assisted software development and testing AI-powered test generation and validation impact analysis workflow automation GitHub Copilot Claude Code Devin ChatGPT Enterprise or related AI certifications.

Education

Bachelors: Business Administration Bachelors (Required)

Work Experience

General Experience 10 to 15 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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