Software QA Engineer

Cricut is seeking a highly motivated and experienced Software QA Engineer to help deliver high-quality experiences across Web Mobile Desktop API Hardware and AI-powered products. This role is responsible for validating software functionality system integrations connected device experiences and generative AI features to ensure exceptional customer experiences.

You will collaborate closely with Product Engineering Design Data Science and Program teams to identify risks early validate customer workflows and ensure high-quality releases across multiple platforms.

The ideal candidate combines strong technical testing skills excellent communication customer empathy and a passion for quality throughout the product lifecycle.

Qualifications :

Core QA Responsibilities

• Design develop execute and maintain comprehensive test plans and test cases.
• Validate user stories features APIs integrations and end-to-end workflows.
• Perform functional regression exploratory integration and system testing.
• Analyze application logs API traffic and backend systems to troubleshoot issues.
• Participate in sprint planning grooming reviews and release readiness activities.
• Identify document prioritize and verify defects through resolution.
• Represent QA concerns and quality risks in cross-functional meetings.
• Provide actionable customer-centric feedback to improve product experiences.

Connected Device & Hardware Testing

• Validate software interactions with connected devices and hardware products.
• Test onboarding connectivity firmware updates ownership management and user workflows.
• Verify system behavior across various network and environmental conditions.
• Participate in qualification efforts for new consumer electronics products.

Knockout Criteria

• 3-5 years of Software QA experience
• Bachelors degree in Engineering Computer Science or equivalent experience.
• Must be living in or willing to relocate to Salt Lake City Utah.
• Strong understanding of software testing fundamentals and SDLC.

Required Qualifications

• Experience testing web mobile desktop and API-based applications.
• Strong expertise in test planning test case development and execution.
• Experience validating REST APIs and web services.
• Hands-on experience troubleshooting client-server communications.
• Experience using browser debugging tools and log analysis techniques.
• Strong understanding of QA methodologies testing strategies and best practices.
• Experience participating in Agile software development processes.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced and rapidly changing environment.

AI-Specific Qualifications

• Experience testing AI machine learning recommendation search or generative AI features.
• Understanding of prompt engineering concepts and AI validation techniques.
• Experience evaluating AI-generated output quality and consistency.
• Familiarity with testing conversational interfaces copilots or AI-assisted workflows.
• Ability to identify AI quality risks including hallucinations bias reliability and safety issues.
• Experience using data-driven approaches to measure AI product quality.

Preferred Qualifications

• Experience testing software integrated with hardware devices.
• Background in testing and qualifying consumer electronics products.
• Experience with cloud-based services and microservice architectures.
• Experience with test automation frameworks.
• Experience working with telemetry analytics and monitoring tools.
• Experience with large-scale end-to-end system testing.

Additional Information :

Weve Got You Covered

At Cricut we take care of our people. Enjoy competitive Medical Dental and Vision coverage a 401(k) match generous PTO tuition reimbursement and a yearly lifestyle stipend to support your wellness and passions. Youll also receive exclusive employee discountsand best of all youll be surrounded by some of the most talented creative and curious minds out there.

A Quick Note Before You Apply

Cricut is in an exciting chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across everything we do. This is an incredible opportunity for the right kind of personbut its not for everyone.

Were looking for A-playerspeople who thrive in dynamic environments turn challenges into momentum and consistently deliver their best work. If that sounds like you read on.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You dont wait for perfect clarity to actyou start learn and adjust.
• You set high standards. You take ownership deliver quality and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others communicate clearly and bring a low-ego high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving you leverage AI to accelerate innovation and amplify impactbecause technology and creativity go hand-in-hand here.

One More Thing (Its a Big One)

This role is in-office at least 45 days per week. We believe real collaboration innovation and culture are built face-to-face. If youre energized by working alongside smart kind creative peopleand love those hallway conversations that spark the next great ideayoull feel right at home.

If youre looking for a fully remote role this may not be the right fit. But if youre excited by challenge purpose and building something betterlets make something amazing together.

Relocation Statement:

 This position is eligible for relocation assistance.

What to Do Next: Please attach your resume cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Remote Work :

No

Employment Type :

Full-time