Software Integrity Engineer, Test Engineering & Engineering Efficiency

Apple is where individual imaginations gather together committing to the values thatnlead to great work. Every new product we build service we create or Apple Storenexperience we deliver is the result of us making each others ideas stronger. Thatnhappens because every one of us shares a belief that we can make somethingnwonderful and share it with the world changing lives for the better. Its the diversity ofnour people and their thinking that inspires the innovation that runs through everythingnwe do. When we bring everybody in we can do the best work of our lives. Here youllndo more than join something youll add you flourish in a highly collaborative fast-paced evolving environment with rapidlynchanging priorities Were a team of impactful decision makers problem solversndebuggers and engineers who work alongside some of the best software engineers innthe world! Were here to ensure Apple delivers amazing software features that performnat their best for our passionate customers across the globe. Youll be partnering withnthe software engineers quality engineering and engineering program managersnresponsible for the system user experience by investigating and analyzing issues andnhelping ship great software to users of all Apple hardware.

As a Software Integrity Engineer in the Intelligent System Experience organization you will screen and triage incoming bug reports analyze logs and prioritize user feedback. You will help our engineering teams spot emerging trends from issues filed by Apple employees external developers and users before they reach customers. Triaging will involve analyzing diagnostic logs and internal analytics and you will contribute to our triaging efficiency by analyzing data to identify new opportunities for automation then designing building maintaining evaluating and using automation tools. Youll use modern ML methods to accelerate delivery of new features/systems for triaging ensuring that existing processes do not regress. Your contributions will have a direct impact on the devices billions of users rely are looking for an enthusiastic curious and technically savvy teammate who can juggle a variety of tasks efficiently. As a driving force behind the system experience on all Apple platforms including iOS iPadOS watchOS tvOS visionOS and macOS your contributions will help continue to push forward the devices that countless users rely on. Above all we value passion when building products that will leave a lasting positivenimpact on the world.

One year of experience diagnosing and triaging software issuesnBachelors degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement

Excellent verbal and written communication skillsnAbility and willingness to strictly manage time spent triaging issues to ensure timely turnaroundnStrong analytical and problem-solving skillsnExperience with using Agentic ML methods for software development and data processing including developing evaluation methods for assessment of resultsnProactive self-motivated and detailed in every aspect of diagnosis and documentationnEagerness to learn new things and grow your skills on the jobnExperience with bug/issue ticketing systems is a plusnExperience with scripting languages such as Javascript Swift or Python is a plus