Software Engineering Manager ROSA Service

We are seeking a Software Engineering Manager to join the Red Hat OpenShift Service on AWS (ROSA) Service Engineering Team.

Red Hat OpenShift Service on AWS (ROSA) is a fully-managed enterprise-grade Kubernetes service that combines the power of Red Hat OpenShift with the flexibility and scale of the AWS public cloud.

In this role you will lead a global team of engineers in agile planning development testing and production delivery of features and continuous improvements that are secure reliable resilient scalable and highly available. You will drive technical discussions and designs collaborate closely with Product Managers Engineering Managers and Site Reliability Engineers worldwide and help shape the evolution of the service.

As an Engineering Manager you will mentor and coach associates assess performance and foster growth and career development. You will cultivate a culture of collaboration innovation and excellence guided by Red Hats open management practices commitment to diversity and inclusion and emphasis on ethical thoughtful approaches.

We are particularly excited about leveraging AI across development operations and testing workflows. You will champion the adoption of AI tools and practices that simplify processes reduce complexity and enhance efficiencyempowering your team to focus on higher-impact creative solutions that address our customers most critical challenges.

At Red Hat open source innovation isnt just in our productsits in how we work. We embrace change encourage a growth mindset and equip our teams to thoughtfully integrate AI and automation to drive smarter faster and more resilient engineering outcomes.

What you will do:

• Lead a global engineering team to design develop operate and deliver the ROSA service and associated features/outcomes

• Drive technical discussions architecture design cross-team engineering collaboration and engagement with customers and partners

• Manage the day-to-day activities of the team coordinate with other contributing teams and own the delivery of features updates and operational excellence.

• Collaborate with team leads architects and engineers on product design architecture and technical direction

• Work closely with cross-functional teamsincluding Product Management Documentation and Supportto ensure a high-quality service experience for customers.

• Partner with Red Hats global customer and partner support teams to resolve escalated issues efficiently.

• Coach and mentor team members providing regular feedback and supporting career development and growth.

• Champion the adoption of AI within the team to improve development testing and operational workflows

• Advocate for resourcessuch as training tools or dedicated exploration timeto increase the teams AI literacy and capabilities.

• Ensure ethical AI use addressing data privacy bias mitigation intellectual property and responsible disclosure

• Foster a safe environment for experimentation with AI technologies supporting projects that enhance efficiency simplify processes or analyze code/metrics. Encourage rapid testing learning from failures and continuous improvement.

• Bachelors degree in Computer Science Computer Engineering or a related field with 6 years of experience in software development testing and operations

• 4 years managing software engineering teams including development testing DevOps and productization of cloud services using Agile methodologies

• Experience with multiple hyperscaler platforms such as AWS GCP and Azure

• Hands-on experience with container technologies including Kubernetes and OpenShift

• Demonstrated ability to translate business problems into technical solutions and lead teams through ambiguity and change

• Strong organizational skills including planning and accelerating initiatives proactive risk mitigation and leading global engineering teams

• Deep technical expertise with the ability to navigate from high-level system and software architecture to detailed design code review and problem-solving

• Comprehensive understanding of software development life cycle project management quality assurance and customer advocacy in large-scale environments

The following will be considered a plus:

• Experience leading Site Reliability Engineering (SRE) initiatives including building reliable scalable systems monitoring and incident response

• Experience applying AI or ML techniques in software development testing or operational workflows (e.g. predictive monitoring intelligent automation AI-assisted development tools).

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location experience applicable skills and training external market value and internal pay equity. Annual salary is one component of Red Hats compensation package. This position may also be eligible for bonus commission and/or equity. For positions with Remote-US locations the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Benefits
Comprehensive medical dental and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability paid family medical leave and paid military leave
Additional benefits including employee stock purchase plan family planning reimbursement tuition reimbursement transportation expense account employee assistance program and more!

Note: These benefits are only applicable to full time permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.