Software Engineer, AI Agent & LLM
Job Location:
Mountain View, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
The Opportunity
We are looking for a Senior AI Agent & LLM Engineer who combines strong software engineering capabilities with a deep focus on AI will help build and improve the AI systems behind Otters conversational knowledge engine and AI Chat spanning user-facing agent experiences evaluation systems and the shared platform required to operate them reliably at scale.
This is a hands-on role for someone who can move from an ambiguous product problem to a working production solution define how quality should be measured and drive improvements across services models and user experience.
Your Impact
- Build AI-agent experiences for Otter AI Chat that help users reason over conversations retrieve knowledge and complete complex tasks.
- Advance Otters conversational knowledge engine through better knowledge extraction annotation and indexing.
- Develop robust evaluation datasets automated graders regression tests and release gates for AI quality.
- Diagnose failures across models prompts retrieval tools data pipelines backend services and product workflows.
- Build shared agent infrastructure for orchestration tracing debugging retries sandboxed execution and observability.
- Improve task completion correctness groundedness reliability latency and cost.
- Turn production traces customer feedback and usage signals into measurable product and model improvements.
- Collaborate across AI product infrastructure data security and application teams to deliver end-to-end capabilities.
Were looking for someone who
- Has 3 years of AI Agent engineering machine learning engineering or related experience.
- Brings strong backend or distributed-systems engineering skills.
- Has hands-on experience building and shipping AI-agent or LLM-powered products.
- Has a strong focus on AI quality and experience evaluating nondeterministic systems.
- Can use data traces logs and qualitative examples to identify and resolve complex failures.
- Works effectively across services technical domains and organizational boundaries.
- Combines strong product judgment with rigorous engineering and evaluation practices.
- Operates with high agency strong ownership and a bias toward action.
- Can take ambiguous problems from initial exploration through production launch and continuous improvement.
- Demonstrated ability to use coding agents effectively while rigorously reviewing and controlling the quality of their output is a plus.
About
We are in the business of shaping the future of work. Our mission is to make conversations more valuable.
With over 1B meetings transcribed is the worlds leading tool for meeting transcription summarization and collaboration. Using artificial intelligence Otter generates real-time automated meeting notes summaries and other insights from in-person and virtual meetings - turning meetings into accessible collaborative and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google DeepMind Zoom and Tesla.
is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process please contact at least 3 business days before your interview.
* does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any employee) and without a written agreement otherwise will be deemed to be our sole property and no fee will be paid should we hire the candidate.
Salary range
Salary Range: $155000 to $185000 USD per year
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent based on several factors. Our base salary is just one component of our comprehensive total rewards package.
#LI-Hybrid
Required Experience:
Unclear Seniority
About Company
Otter AI Meeting Agent supports real-time transcription, live chat, automated summaries, insights, and action items.
