Software Engineer, Agents


Job Location:

San Francisco, CA - USA

Monthly Salary: $ 200000 - 400000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Who is Recruiting from Scratch:
Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs then connect them with top-tier candidates who are not only highly skilled but also the right fit for the companys culture and vision. Our mission is simple: place the best people in the right roles to drive long-term success for both clients and candidates.
Engineer Agents

Location: San Francisco CA
Company Stage of Funding: Series C AI Company ($231M Raised)
Office Type: Onsite (5 Days Per Week)
Salary: $200000$400000 Competitive Equity

Company Description

Were representing one of the fastest-growing enterprise AI companies building the future of customer experience automation. Their platform enables industry-leading organizations to deploy conversational AI agents across voice chat email SMS and other customer engagement channels helping millions of users receive faster more personalized support experiences.

Backed by top-tier investors including Andreessen Horowitz Accel Bain Capital Ventures Coatue and Index Ventures the company has raised over $231 million and is rapidly scaling its engineering organization. This is an opportunity to join a category-defining AI company at the forefront of agentic systems and enterprise AI adoption.

What You Will Do

  • Design build and deploy AI agents that automate complex customer interactions at enterprise scale.
  • Own customer-facing AI deployments from initial implementation through ongoing optimization and iteration.
  • Work directly with enterprise customers across industries including financial services healthcare hospitality and technology.
  • Build scalable systems that support millions of customer interactions across multiple communication channels.
  • Run experiments and evaluations on state-of-the-art language and voice models to improve agent performance.
  • Identify patterns across customer deployments and help shape the evolution of the companys agent platform.
  • Debug complex production issues across distributed systems model infrastructure and application layers.
  • Collaborate with Product Research and Engineering teams to develop new capabilities and platform improvements.
  • Drive technical decisions and contribute to architecture scalability reliability and developer productivity initiatives.
  • Mentor junior engineers and help establish engineering best practices as the organization continues to scale.

Ideal Background

  • 510 years of software engineering experience (exceptional candidates with 23 years may also be considered).
  • Strong proficiency in Python with experience building complex production systems.
  • Experience building full-stack applications using TypeScript and modern web technologies.
  • Demonstrated success operating in high-growth startups or highly technical environments.
  • Proven ability to take ownership of projects and deliver end-to-end solutions.
  • Strong debugging and problem-solving skills across deep technical stacks.
  • Experience working directly with customers and translating business needs into technical solutions.
  • Comfortable operating in ambiguous environments with significant ownership and autonomy.
  • Strong communication skills and ability to represent the company with enterprise customers.

Preferred

  • Experience building AI-powered products agents copilots workflow automation systems or LLM-based applications.
  • Previous founder startup operator or early employee experience.
  • Experience at high-growth companies such as Ramp Rippling Uber or similarly talent-dense organizations.
  • Background in competitive programming ACM-ICPC or other highly technical environments.
  • Experience with multimodal AI systems voice technologies or conversational AI platforms.
  • Strong Computer Science degree from a top technical university.
  • Familiarity with asynchronous programming and distributed systems.
  • Experience leading technical initiatives or mentoring engineers.

Compensation and Benefits

  • Base salary: $200000$400000.
  • Competitive equity package.
  • Visa sponsorship available.
  • Opportunity to work directly with some of the worlds largest enterprises deploying AI agents at scale.
  • Significant ownership and autonomy over customer-facing AI systems.
  • Fast-growing engineering organization with clear leadership and career growth opportunities.
  • Collaborative high-performance onsite culture focused on execution and innovation.
  • Exposure to cutting-edge advancements in LLMs multimodal AI voice systems and enterprise AI infrastructure.
  • Opportunity to help define the future of AI-powered customer experiences.
Who is Recruiting from Scratch:Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs then connect them with top-tier candidates who are not only highly skilled but also the rig...

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