Social Worker Program Coordinator (Caregiver Support Program)

VA Careers - Social Work: Careers - Licensed Clinical Social Worker: Rewards of a Allied Health Professional

Serves as a Social Work Program Coordinator locally titled Caregiver Support Program (CSP) Manager which provides a state-of-the-art continuum of services education and resources to caregivers of Veterans with complex needs. Oversees service delivery and coordination of care activities for family caregivers who provide personal care services to eligible Veterans regardless of period of service.

The incumbent establishes and maintains an ongoing education program for Veterans caregivers community agencies students and staff to facilitate understanding of clinical practice guidelines mental health issues readjustment issues and psychosocial issues facing caregivers.

The incumbent directly supervises the Social Workers Program Support Assistant (PSA) Registered Nurses (RN) and Occupational Therapist (OT) which are assigned to Caregiver Support Program

The incumbent coordinates program implementation with multiple clinical services across all campus locations within the VA facility including but not limited to: nursing; physical occupational and speech therapists; mental health and primary care providers.

The incumbent is responsible for monitoring performance measures at the local VISN and Central Office levels; providing responses to congressional inquiries; and briefings to providers VA leadership community organizations and other internal and external stakeholders.

The incumbent oversees the daily operations of the CSP program. Develops policies and procedures for program operation and prepares reports and statistics for facility VISN and national use.

The incumbent manages CSP clinical and business operations accountability for program effectiveness and modification of service patterns to comply with the delivery of standardized processes.

The incumbent plans organizes and coordinates administrative operational clinical and personnel activities for the CSP program. Responsible for all aspects of program staffing work assignments budget and treatment services. Responsible for managing and reporting on program specific fund control points labor mapping workload and clinic utilization within the assigned program area.

Work Schedule: 8:00am - 4:30pm Monday - Friday
Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases. When setting pay a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience.
Parental Leave: After 12 months of employment up to 12 weeks of paid parental leave in connection with the birth adoption or foster care placement of a child.
Child Care Subsidy: After 60 days of employment full time employees with a total family income below $144000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #:70869F
Permanent Change of Station (PCS): Not authorized

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 section A paragraph 3g this part).

English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

Education. Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the masters degree in social work. Verification of the degree can be made by going tohttp:// to verify that the social work degree meets the accreditation standards for a masters of social work.

Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the masters degree level. Current state requirements may be found by going to qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Social Worker Program Coordinator GS

Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment demonstrating progressively more professional competency. Candidates may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.

Demonstrated Knowledge Skills and Abilities. In addition to the experience above the candidate must demonstrate all of the following KSAs.

(a) Skill in coordinating and implementing one or more specialty program(s) across the facility.
(b) Skill in local policy and practice development procedures and/or practice guidelines for the program as prescribed by the program handbook or national directive.
(c) Skill in organizing work setting priorities meeting multiple deadlines and evaluating assigned program area(s).
(d) Ability to collaborate with internal and external partners to further program goal sand enhance patient centered care.
(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff training and recommendation of awards advancements and when appropriate disciplinary action.
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls contracts and equipment expenditures) forecast resource and equipment needs and administer the allocated budget.
(g) Knowledge of organizational structure and impact on program operations.

Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-13.

Physical Requirements: Physical demands of the work are generally minor and are generally sedentary in nature but may require occasional travel. Physical activity involves sitting standing walking bending stooping climbing stairs and carrying light items such as papers books or other supplies. The incumbent uses a computer and standard office equipment to complete tasks. The emotional demands can be stressful in working with the Veteran/Patient population and their families/caregivers. A level of self-awareness is essential.