Social Worker (Program Coordinator) Behavioral Health Interdisciplinary Program Care Coordinator

Total Rewards of a Allied Health Professional

The Social Worker-Behavioral Health Interdisciplinary Program (BHIP) Care Coordinator is an interprofessional that relies on the collective expertise of multiple disciplines to provide and/or coordinate care for Veterans who have severe and/or complex mental health needs. The duties Social Worker-BHIP Care Coordinator may include but are not limited to:

• Implements the Collaborative Chronic Care Model (CCM) to facilitate coordinated proactive population-based care.
• Follows referral management procedures that focus on timely and person-centered care coordination as well as continuity for Veterans.
• Utilizes procedures to promote re-engagement referral or transition to other levels of care as deemed appropriate based on their stability and recovery.
• Collaborates with the other members of the treatment team in the provision of comprehensive health care services to Veterans ensures equity of access service and benefits to this population ensures the care provided is of the highest quality.
• Completes needs assessments identifying the Veterans needs strengths abilities and preferences.
• Uses advanced clinical training insight and experience to interpret data and to identify viable treatment options.
• Assesses high risk factors including suicidal and homicidal ideation as well as acute needs for VHA or community-based services.
• Provides crisis intervention in collaboration with the multidisciplinary treatment team for Veterans who are experiencing severe social or mental health crises.
• Develops and updates intervention plans using required documentation.
• Demonstrates a detailed knowledge of VHA programs and community services to meet the needs of Veterans.
• Completes all documentation in the electronic medical record within established timeframes.
• Provides motivational enhancement activities to prepare Veterans to participate in clinically appropriate care.
• Provides liaison services with other programs referring MH-OPAC Veterans to ensure engagement in MH services access continuity of care and successful transition of Veterans from one program or level of care to another.
• Responsible for the collection and review of data to improve performance and delivery of services to BHIP Veterans.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English.
• Education: Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the masters degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work.
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the masters degree level. Current state requirements may be found by going to qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
  
  Grade Determinations:
  
  The experience and Knowledge Skill Abilities (KSAs) required below must be evident in your resume.
  
  Social Worker (Program Coordinator) GS-12
  1. Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment demonstrating progressively more professional competency. Candidate may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.
  2. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.
  3. Demonstrated Knowledge Skills and Abilities. In addition to the experience above the candidate must demonstrate all of the following KSAs in their resume:
  (a) Knowledge of program coordination and administration which includes consultation negotiation and monitoring.(b) Knowledge and ability to write policies procedures and/or practice guidelines for the program.(c) Ability to supervise multidisciplinary staff assigned to the program.(d) Skill in organizing work setting priorities meeting multiple deadlines and evaluating assigned program area(s).(e) Ability to provide training orientation and guidance within clinical practice.Preferred Experience:
  • Experience working with interprofessional teams.
  • Experience with models of care such as measurement-based evidence-based person-centered and recovery-oriented.
  • Experience managing multiple demands and multi-tasking efficiently.
  • Experience using data and reports to inform best practices and guide continuous improvement.
  • Experience working with process improvement and program development frameworks (e.g. LEAN).
  Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.
  
  Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation see Duties section for essential job duties of the position. May require standing lifting carrying sitting stooping bending puling and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.
  
  Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted heated and ventilated. However the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.
  Education

  Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:

  Additional information

  Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
  
  During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
  
  This job opportunity announcement may be used to fill additional vacancies.
  
  This position is in the Excepted Service and does not confer competitive status.
  
  VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
  
  If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
  
  Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

  Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.