Social Work Coordinator

Social Work Coordinator Company: Archwell HealthLocation: Phoenix MarketArchWell Health is a national company devoted to improving the lives of older adults by providing an advanced level of value-based care. ArchWell Health delivers best-in-class care at comfortable accessible neighborhood centers where seniors can feel at home and become part of a vibrant wellness-focused community. ArchWell Health members experience greater continuity of care as well as the comfort of knowing they will be treated with respect by people who genuinely care about them their families and their SummaryThe Social Work Coordinator supports the social emotional and practical needs of ArchWell Health members by connecting them with community resources assisting with social service needs and helping reduce barriers that impact health and closely with Social Workers (LMSW/LCSW) providers and interdisciplinary care teams this role assists members with navigating community resources accessing benefits and support services completing necessary forms and applications and addressing Social Determinants of Health (SDOH). The Social Work Coordinator serves as a compassionate resource for members while helping facilitate care transitions outreach efforts and member education ideal candidate is highly empathetic organized resourceful and passionate about helping seniors maintain independence and improve quality of outreach calls to members to assess needs and provide support related to Social Determinants of Health (SDOH).Connect members with community-based resources and services including food assistance housing support transportation utility assistance caregiver resources and other social Social Workers (LMSW/LCSW) with care coordination activities discharge planning and higher levels of care placement members navigate managed care plans available benefits and community support as a resource guide for members and families seeking assistance with social financial or environmental referrals to community organizations healthcare providers government agencies and social service members with completing forms and documentation such as handicap parking placards housing-related provider letters emotional support animal requests and similar members in accessing services that promote independence safety and overall with providers social workers care teams and community partners to address member with workshops and educational programs focused on Social Determinants of Health Advanced Care Planning and other member support accurate and timely documentation in the electronic medical record (EMR) to HIPAA guidelines and maintain confidentiality of protected health information (PHI).Participate in interdisciplinary team meetings and contribute to member care planning Skills/AbilitiesKnowledge of community resources social services programs and Social Determinants of interpersonal communication skills with exceptional active listening empathetic compassionate non-judgmental and to build trust and rapport with seniors caregivers and community organizational and follow-up skills with attention to to navigate multiple priorities while maintaining excellent customer working collaboratively within an interdisciplinary team problem-solving skills and ability to identify practical solutions for member to communicate effectively with members families providers community organizations and internal computer skills including Microsoft Office and electronic medical record of healthcare insurance benefits and managed care programs in Spanish or other languages spoken within the communities served is preferred when QualificationsHigh School Diploma or GED or Masters degree in Social Work or related field of 1 year of experience in clinical administrative support social services care coordination support community outreach healthcare administration or a related supporting patients or individuals with social service needs working with senior populations with electronic medical records (EMR) systems ArchWell Health:At ArchWell Health were creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship routine wellness and staying active our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard listened to and given ample time by their physicians to live well later in value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable accessible neighborhood centers where older adults can feel at home and become part of a vibrant wellness-focused community. Were passionate about caring for older adults and united by the belief that caring has the power to change everything for our Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race color religion age sex sexual orientation gender identity national origin disability veteran status or any other protected classification.