Social Service Specialist III
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Job Summary
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.
- Interviews assesses and advises clients to determine eligibility needs and course of action to meet needs. May provide phone counseling evaluations and crisis intervention to determine admission of clients to hospitals or other special treatment facilities.
- Documents verifies records and reports client information.
- Refers ineligible clients to appropriate agencies and resources.
- May provide coverage for other agency assistance programs as assigned.
- Utilizes the resources of social services/other agencies and community resources as a means of dealing with identified needs/problems.
- Maintains adequate records of provided services including case files and related material.
- Provides referral information to individual and general public promotes effective public relations for agency.
JOB REQUIREMENTS for Social Service Specialist III
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in healthor human services support such as interviewing clients and assessing personal health social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.
- Three years experiencein applying laws rules regulations standards policies and procedures.
- Six months experience in making recommendations as part of a clients service plan such as clinical treatment counseling or determining eligibility for health or human services/benefits.
- Six months experience inrecord keeping.
- Six months experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
To learn more about the comprehensive benefit package please visit our website at Process
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling or by visiting.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email .
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
About Company
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