Ski Shop Technician
Job Location:
Seattle, OR - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Backcountry our mission is to connect people to their passions. Our
four online stores-Backcountry Competitive Cyclist MotoSport and
SteepandCheap-aim to supply our customers with the gear
knowledge and inspiration necessary to get out there and chase down
lifes greatest moments. We do this by providing the biggest and best
assortment of premium outdoor products superior shopping
experience personalized Gearhead expertise lightning-fast and
accurate fulfillment and inspirational informative and community-
centered content.
Backcountry is seeking a skilled and knowledgeable Retail Shop
Ski Technician to join our team. As a Retail Shop Technician you will be
responsible for ensuring that all products are maintained repaired
and assembled according to the companys standards. Your primary
objective will be to provide high-quality customer service by assisting
with product inquiries and providing technical support and selling
merchandising to customers.
This position will report into the Store Manager.
Assemble maintain and repair outdoor gear and equipment including
ski & snowboard equipment.
Perform quality assurance checks on all products prior to customerdelivery.
Provide product information advice and recommendations to
Provide support to sales associates with product knowledge andcustomersrecommendations.
Keep the shop organized and tidy including maintaining an inventory
of necessary tools and supplies.
Work collaboratively with the team to meet sales goals and provideexceptional customer service.
Develop and maintain knowledge of products industry trends and competitors
Other duties as assigned by management team and Lead Shop Tech.
Greet and assist customers with their purchases
Process sales transactions accurately and efficiently
Maintain a clean and organized store environment
Manage inventory levels and restock merchandise
Participate in company-wide promotions and marketing campaigns
Continuously strive to improve customer satisfaction and exceed sales goals
1 years of experience in a retail ski shop as atechnician or similar role.
Strong mechanical aptitude and technical skills with outdoor gear andequipment.
Excellent customer service skills and ability to communicate effectivelywith customers.
Ability to work independently manage multiple tasks and prioritizeeffectively.
Knowledge of the latest industry trends and products.
Ability to work flexible hours including weekends and evenings.
Must be able to lift up to 50 pounds.
High school diploma or equivalent.
Technical certifications related to outdoor gear and equipment preferred.
Ability to communicate verbally and work cooperatively withassociates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates;
selling to customers and retrieving merchandise from stockroom orsales floor
Ability to grab reach push pull bend stoop kneel and crouch toretrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or movemerchandise
Ability to operate a computer POS system keyboardsmerchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nightsweekends and holidays
Regular and predictable attendance
Required Experience:
IC
About Company
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