SITEC3 Systems Administrator NCR

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) 3 EOM. This position is located in Arlington VA.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM its Component Commands its Theater Special Operations Commands (TSOCs) and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration change license and asset management; conduct training and perform Install Move Add Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM the CIO/J6 organization and ultimately the end-user who operate around the globe 24x7x365.

Systems Administrators provide various project management technical and administrative support for assets employed at approved global locations and support the development of policies and procedures. They must possess strong problem-solving analytical and communication skills in addition to in-depth technical knowledge of the Governments systems hardware and software.

Duties include but are not limited to:
Install configure upgrade maintain troubleshoot and remove authorized IT hardware software and end-user systems.
Administer user accounts access permissions shared-file access and related system services.
Manage Public Key Infrastructure (PKI) certificate token Common Access Card (CAC) PIN reset and local registration authority functions.
Test maintain and troubleshoot desktop video teleconference (VTC) systems.
Monitor and troubleshoot VTC sessions including VIP-supported events.
Support messaging and collaboration services including email and chat.
Create update route track and escalate incidents and service requests using the approved IT Service Management (ITSM) tool.
Diagnose and resolve end-user hardware software operating system peripheral and connectivity issues; reimage systems as required.
Escalate unresolved incidents to the appropriate internal support team or vendor.
Install relocate upgrade modify reconfigure troubleshoot and support the authorized disposition of IT hardware and software.
Support Commercial Solutions for Classified (CSfC) capabilities and other authorized secure mobility and remote-access solutions.
Diagnose and resolve end-user hardware software operating system peripheral and connectivity issues; reimage systems as required.
Administer user accounts maintain shared-file access permissions and support approved access-management activities.

Qualifications:

• Minimum experience requirements: 12 years with a high school diploma; 10 years with an associate degree; or 8 years with a bachelors degree.
• Active Department of War (DoW) Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance required.
• Meet Department of War (DoW) 8140 requirements for Work Role Code 451 Systems Administrator at the Intermediate level or higher.
• Demonstrate exceptional oral and written communication skills and a positive customer-focused service attitude.
• Be available for up to 20 percent local travel within the National Capital Region (NCR) including Pentagon Mark Center and Crystal City.
• Available to switch work locations between the Mark Center and Pentagon for extended periods.
• Available to travel to Tampa Florida for training.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.